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Kickstart - Online and Social Media Trainee

Job details
Posting date: 24 December 2021
Hours: Part time
Closing date: 31 January 2022
Location: Wootton, PO334NS
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000367929

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
Care in Garden CIC

JOB SUMMARY
Development of the Community Street Website:
Promoting the Community Street web site to companies and small businesses on the Island using a range of media & contact methods.
Following up any interest either face to face, by telephone, email or social media.
Adding / removing companies from Community Street website as necessary.
Keeping records of when companies were added for billing purposes.

Customer Service:
Dealing with customer queries / complaints face to face, via email, via social media and telephone.

Social Media Marketing:
Creating promotional videos.
Creating social media posts for all aspects of Care In the Garden’s enterprises.
Analytics - analysing the data we collect from visits to our website and using this information to plan future marketing strategies.

General:
Liaising with other staff members / clients as appropriate
Analytics - reporting back on the data collected, actions taken and results.

SKILLS NEEDED
• Good communication skills, both spoken and written.
• An interest in social media and marketing.
• A good level of computer skills.
• An interest in photography / video editing

++DBS Check will be completed++

WORKING HOURS
Monday to Friday 12-5pm

HOURLY RATE
National Minimum Wage

ADDITIONAL EMPLOYABILITY SUPPORT
The following training will be provided (subject to availability):

Externally:
IW Chamber of Commerce - CV, Letter writing and interview techniques; health and Safety; customer service and GDPR.

IW College - Digital marketing

Photography – 1 day course from IOW Photography or other provider

In house:
Social Media, image / video editing, basic computing skills, WIX – basic web design skills, Google Analytics – delivered by our staff and volunteers

We will also support their general literacy, self motivation and confidence, and interpersonal skills.
Employability support
A weekly mentor meeting with a member of our staff, will be used to review their progress, support them in looking for long-term work, provide support with CV and interview preparation, organise additional training to develop their skills, such as teamwork, organisation, and communication, as necessary.
As part of the mentoring process, we would provide the opportunity for the young people to share good practice by sharing what they have learn from their courses with each other, and we would hope that the young person would feel able to give feedback on a regular basis through the weekly mentor meeting.

Support and training will be an ongoing process throughout the placement, which will be documented to provide supporting evidence for any references etc.

We anticipate an average of up to 5 hours per week will be needed for training and mentoring.

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