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Kickstart - Retail Assistant

Job details
Posting date: 05 January 2022
Hours: Part time
Closing date: 31 January 2022
Location: Freshwater, Isle of Wight, PO409AS
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000367234

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
Mrs Middletons Shop and The Rabbit Hole Ltd

JOB SUMMARY
They will be serving customers daily
Ordering stock/Stock control
Sorting the books and tidying to keep the shop presentable
Using till/credit card machine to accept payments
Processing and dispatching online orders – to include recording the sale, packing books and taking to Post Office or arranging collection from delivery company
Assisting with sourcing books for customers.

SKILLS NEEDED
Helpful.
Kind.
Considerate.
Friendly.
Lively.
Interest in books.

WORKING HOURS
tbc

HOURLY RATE
National Minimum Wage

ADDITIONAL EMPLOYABILITY SUPPORT
Training will be provided by myself, taking approximately two hours a week, involving getting them to think about their goals, where they want to be, discuss in meetings whether they are achieving these/moving in the right direction towards. They will attend online courses on improving cv, covering letter and interview techniques, and customer service, taking no more than a day each.
Feedback during the placement will be welcomed.
The importance of managing timekeeping and attendance will be taught by myself, and expected to be actioned on.
As there is only one employee, communication and teamwork are vital to getting things done during the day. Improvements will be suggested where needed, but working in such a close environment will make it much easier for these skills to be developed naturally.
At the end of 6 months they will have a good understanding of customer service, stock control and have enough retail experience to work in any high street shop.

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