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Kickstart - RECEPTIONIST CUSTOMER ADVISOR

Job details
Posting date: 25 November 2021
Hours: Part time
Closing date: 19 February 2022
Location: Milton Keynes, Mk179bu
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000365173

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
Belgrave Cars

JOB SUMMARY
001 ROYAL CABS has some new and exciting career opportunities due to ongoing business growth and key acquisitions. We are one of the largest taxi companies in Milton Keynes, currently operating with 3 sites, employing over 50 dedicated team members in our driver and office roles. We are now looking for the workers within the trade offering maximum opportunity to earn above industry standard salaries.

Our mission is to be outstanding in our Industry, so we are looking for professional, highly motivated staff to come and work for us. If you want to be part of this dynamic and rapidly growing business, then please get in touch.

About the Job

Managing our customer experience journey
Booking customers in and arranging their vehicle collections and returns
Liaising with our drivers and managing the transport diary
Answering and making phone calls
Updating insurance companies
Updating computer systems/portals
Ensuring daily KPI targets are achieved
Creating job packs and associated admin

You must be able to:
Multi-task in a busy environment;
Plan your workload effectively to ensure customers are updated to agreed timescales;
Work accurately under pressure;
Work as part of a team as well as on your own initiative with minimal supervision;
Be flexible in your approach; and
Continually work to high standards with customer satisfaction in mind.

SKILLS NEEDED
About You

If you are an organised individual who strives to overachieves in your role by displaying a professional, courteous, customer focussed manner, and are conscientious, committed to excellence, good attention to detail then we want you to join our team.

WORKING HOURS
Flexible days - Flexible hours. 25 hours per week

HOURLY RATE
National minimum wage

ADDITIONAL EMPLOYABILITY SUPPORT
Benefits

24/365 Employee Assistance Program
Uniform provided
Opportunities for career progression within our growing business

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