Support Coordinator

Job details
Posting date: 06 January 2022
Salary: £19,300 to £20,250 per year
Additional salary information: Salary from £19,300 to £20,250 pa rising to £24,300 through length of service, plus brilliant benefits!
Hours: Full time
Closing date: 05 February 2022
Location: Hampshire, SO50 5SG
Company: Home Group Limited
Job type: Permanent
Job reference: 211818

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Support Coordinator

Location: West Hampshire ? New Forest, Lymington and Eastleigh

Full Time (37.5 hours per week), Permanent Contract

Salary from £19,300 to £20,250 pa rising to £24,300 through length of service, plus brilliant benefits!

Empowering customers to live rewarding and happy lives. That?s when it hits home.

We have fabulous job opportunity for you to join our awesome team. We support our brilliant customers who have mental health illness. They live in a mix of self-contained flats and bedrooms with shared facilities. Properties are located in close proximity to Lymington Town Centre, with travel to our satellite property in Hythe. On occasion you may also be required to work in our properties in Eastleigh.

We help our customers develop greater independence and self-management of their daily living skills alongside their mental and physical health.

Be yourself at Home

Home?Group?is?committed to?tackling?prejudice and discrimination, not just for our customers, but?for our?colleagues too!?We?re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We?recognise and celebrate our differences, together we make Home Group a great place to work!

About you

You?re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You?ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.

You?ll help change our customer?s lives (and our services) for the better by undertaking risk assessments, support planning, goal setting and regular reviews. You?ll create bespoke and personalised support plans with and for your customers. Each plan will look to meet our customer?s individual needs and aspirations, making sure they meet safeguarding and confidentiality requirements. You?ll also have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies, to assess and engage support for our customers.

We empower our customers to develop the independent living skills they need, to successfully move on. Together we?ll make a difference!

Support Coordinator Working hours

You?ll work on a rota basis between the hours of 8am and 8pm and take your turn working days, evenings, weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!

About our team

You?ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we?re a ?work family?. Our senior manager is Craig, who has a wealth of experience in working with our customer group. Outside of work, Craig loves nothing more than to be outdoors in his garden. Your brilliant manager will be Karen, a huge fan of Star Wars!

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!) You?ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you don?t have to be in the office as you can complete support plans on the go.

To make sure our customers are well supported, it?s important that you have worked in a supported housing environment before. Don?t worry, we won?t drop you in the deep end, we?ll help to you understand how things work at Home Group!

As this is a community-based role, you?ll need to travel around to spend time with your customers. You could do this role using public transport, or if you drive and have access to a car that would also be amazing! (we pay your expenses to cover this use!)

When you join, you?ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don?t have a transferrable one.

Want to know more?

If you?re not reading this advert on our career?s pages, press the APPLY NOW button to access lots of useful stuff! You can download the support coordinator job description, and find out more about Home Group. We?ve also got some short films that show you what it?s like to work here, and we know you?ll want to find out more about our award winning benefits and rewards!

To apply

Don?t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we?ve also got some great templates to help you.

About Covid

We?re continuing to deliver services for our customers since the COVID-19 pandemic, and our brilliant colleagues are at the heart of making that happen. We?re continuing to do things a little differently, to keep everyone safe, we?ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.


Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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