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Kickstart - Customer Service Assistant

Job details
Posting date: 16 December 2021
Hours: Part time
Closing date: 22 February 2022
Location: Luton, LU11BN
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000360542

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
Euro Garages

JOB SUMMARY
KickStart your career with Euro Garages!
At Euro Garages we are passionate about creating career opportunities and we are proud to be taking part in the Government’s KickStart Scheme! We will be offering 6-month paid work placements within our popular stores for 16-24 year olds who are currently on Universal Credit. Eligible candidates will be trained, mentored and developed by our amazing teams and if you show commitment, dedication and determination there could be a permanent career opportunity available once your 6-month placement has been successfully completed!

EG Bonus Scheme is also available to our Kickstarters’ you can earn up to £300 on top of your paid work placement! We will give you a £150 bonus if you complete your 6 months’ placement and an additional £150 if you secure a permanent job offer with us and pass your 6 months’ probation!

What will my role look like?
Working with one of our well-known and prominent petrol forecourts is a central role within the infrastructure of the EG company across the UK. We are proud that our staff are some of the friendliest employees is what keeps our customers content and coming back for more…

As a PFS (Petrol Forecourt Service) Customer Service Assistant you will be the face and voice of our stores and your main priority will be to ensure that our customers are provided an excellent service every time. If you want the opportunity to work in a fast paced vibrant store, meet new people every day, feel like part of a family and have fun then this role is perfect for you!

What would my main responsibilities be?
Provide a fantastic customer service experience
Be happy, friendly, smile and have fun
Prepare and serve our popular well-loved products
Ensure that our stores look presentable and vibrant

Do I have what it takes?
No experience required!
Flexibility around working hours
Eager to learn new skills
Always on time and punctual
Ready to commit to a 6 months’ paid work placement
Able to commit to working 25 hours per week

What’s in it for me?
You earn your own income and will be paid National Minimum Wage for the 25 hours that you work!
Bonus Scheme of £300! Earn a £150 bonus if you complete your 6 months placement! Additional £150 if you secure a permanent job offer with us and pass your 6 months’ probation!
Gain employability skills such as
Customer service
Communication
Experience in a quick-service environment
Working as a team within our popular stores
Support with creating a CV - Once you have successfully completed your 6 months’ placement we will update your new work experience in our well-known brand & new skills to your CV
Learning & Development - We are committed to helping you develop new skills to be the best version of you!
Our People - You will work alongside our amazing employees, have fun and be a part of our family
Potential opportunity for a permanent role with Euro Garages once your placement is complete

APPLY NOW and KickStart your work placement as a Customer Service Assistant! We pride ourselves on training, development and progression so this application is just the start!

25 hours per week

SKILLS NEEDED
No experience or qualifications are required; we are looking for individuals who are eager to develop new skills.

WORKING HOURS
Must be flexible across shifts, we operate Monday-Sunday. We can accommodate different hours.

HOURLY RATE
National Minimum Wage

ADDITIONAL EMPLOYABILITY SUPPORT
Role based on the job mentoring from the Site Manager & Team
Online digital learning courses:
Communication & listening
Confidence & self esteem
Focused job search
Interview techniques
CV writing
Letter writing
Transferable skills

Guaranteed CV inclusive of the work experience gained with us
Monthly learning reviews with the mentor to track progress and identify learning opportunities

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