Kickstart - Asset Administrator

Job details
Posting date: 06 January 2022
Hours: Part time
Closing date: 31 January 2022
Location: Gainsborough,, DN211GG
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000360062

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To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

Acis Group Limited

This role is for 25 hours per week.

Who we are
We provide homes for people who need them and services to help our customers lead better lives. We own and manage more than 7,000 properties across the East Midlands and Yorkshire and the Humber, helping thousands of people in our communities every single day. This includes homes for affordable rent, homes for students and homes for older people. We even develop new homes to help people get on the property ladder.
And we have a distinct way of doing all this. Everything we do is for our customers. We think positively, we try to say ‘yes’ more often, we work collaboratively, we try to overcome any barriers placed in our way, we encourage innovation and, in simple terms, get things done. This is called The Acis Way.

As an Asset Administrator for Acis, your role and responsibilities will include, but not be limited to:
• Carrying out all administrative tasks, accurately and efficiently
• Providing assistance and support to the Asset team
• Effective communication with customers via the telephone, email and face to face
• Responding to enquiries via mail, email, telephone and in person
• Support the Asset team by organising meetings by distributing agendas, papers and minutes
• Provide data in a range of formats when needed
• Assist in ensuring complaints and queries relating to area of responsibility are dealt with in accordance with company procedure
• Data is accurately captured and uploaded into the appropriate system

Essential skills:

• A good standard of education
• Excellent oral and written communication skills
• Experience with using Microsoft programmes
• Good organisation skills and the ability to work to deadlines, whilst prioritising work
• Ability to maintain excellent customer service standards at all times

To be discussed

National Minimum Wage

As part of Acis Group we have a lottery funded youth and employer support programme which we will use to provide a wrap around support service to Kickstart employers and young people.

We will be able to provide all aspects of employability support to Kickstart candidates throughout their placement this will include;

• CV development,
• writing cover letters,
• completing application forms
• interview preparation.

As well as employability support, we will also work on some softer development measures such as confidence building and how to prepare for the workplace.

All employability support will be provided on a one to one basis before and during the placement with a focus on providing increased support towards the end of the six month placement where we will then actively help candidates to navigate the current labour market and secure permanent employment with a suitable employer.

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