Kickstart - Counter Assistant

Job details
Posting date: 11 January 2022
Hours: Part time
Closing date: 31 January 2022
Location: Leicester, LE29BA
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000338784

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To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

Inovex ltd trading as Monsell Pharmacy

Employees will be required to be on the pharmacy counter. Main roles will be interacting with patients. This will include handing out of prescriptions, taking in prescriptions and handing them over to a dispenser, ensuring all prescription forms are filled out correctly and taking payment when necessary. There will be a lot of times when patients will require assistance with advice. Employees will need to pass a message on efficiently and correctly or get the correct member of staff (either a dispenser or the pharmacist) to be able to consult and give the advice. Other roles will include answering the pharmacy telephone and passing to correct member of staff when required. Cleaning and wiping down of surfaces will also be required in quieter periods. Employees will have a lot of face to face interactions with patients.

No experience or specific qualifications are needed as training will be provided throughout. Employees will need to have a polite, caring and sensitive manner as you will be dealing with many patients, some that are ill.

2 shift patterns available, 9am - 2pm, Monday to Friday 2pm - 7pm, Monday to Friday

National Minimum Wage

1. Timekeeping and attendance is extremely important within our pharmacy. Encouraging and saying what is expected is required initially when first joining. Working in a positive atmosphere and environment will encourage and help with this.
2. Pharmacy work is all about teamwork. All employees communicate with each other as well as patients who come in and out of the pharmacy. Guidance will be given throughout when needed.
3. Possible – Medicines Counter Assistant certificate via NPA
4. Guidance will be given by myself (supervisor) in help with CV writing, communication skills, how to work as part of a team as well as individually. This will be done on a monthly basis as a review.

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