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Kickstart - Customer Services and Admin - KS032A

Job details
Posting date: 28 September 2021
Hours: Part time
Closing date: 07 December 2021
Location: Ludlow, SY81JH
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000330544

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
The Wrekin Housing Group

JOB SUMMARY
Working within our Revive team you will provide support to colleagues and undertake tasks relating to customer services and general administration duties.

This will include:
Serving and assisting customers in a retail setting
Arranging and scheduling furniture collections, deliveries and removals
Acting as a first contact for potential customers accessing Revive’s services
Working with the Online and Commercial Co-coordinator to promote and maintain the online shop and social media
Keeping accurate records of Revive’s activities ensuring all stock is recorded on the Stock Manager system
Stocking the retail space effectively and promoting sales

SKILLS NEEDED
Good customer service, friendly
Good standard of numeracy and literacy
Computer skills

WORKING HOURS
3 days Monday to Saturday 8.30am - 5pm This will be discussed and agreed with the successful candidates

HOURLY RATE
National Minimum Wage

ADDITIONAL EMPLOYABILITY SUPPORT
As part of the Wrekin Kickstart programme you will receive a variety of employability support from our Learning and Development Team.

In addition to your supervisor you will be allocated a Kickstart mentor, who will be available to support you in developing your employability skills, build your confidence and increase your prospects of opportunities for securing employment when your Kickstart placement ends.

You will create a personal development plan and be encouraged to complete a learning log to capture the skills and experience you gain during your time at Wrekin.

You will be able to participate in a range of training courses to build your skills and CV.

Wrekin holds the Investors in People Gold Award and we are committed to giving our Kickstart placements a positive experience, working alongside our permanent workforce to improve your employment prospects and to be potential Wrekin employees in the future.

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