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Customer Service Advisor

Job details
Posting date: 25 September 2021
Salary: £11.78 per hour
Hours: Full time
Closing date: 23 October 2021
Location: Stirling, Scotland, fk7 7qa
Company: Pertemps Recruitment
Job type: Contract
Job reference: 39374902

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Summary

Pertemps are recruiting for a Customer Service Advisor to support a Public Sector organisation on a temporary assignment based in Stirling expected to last9 months.This role will be predominantly home based, however candidates will be expected to attend on site training based in the Stirling Area.

Role: Customer Service Advisor
Pay: £11.78 per hour
Hours: Mon-Fri 9am-5pm
Assignment: Immediate start - 9 months
Location: WFH but training in Stirling FK7

Responsibilities
This is a telephony based role in which you will be responding to inbound customer service calls, primarily in relation to council services.
- Handling incoming calls
- Create service request
- Data entry to log customer calls accurately
- Assist with any queries
- Provide excellent customer service.

Experience Required
Excellent communication skills
Excellent customer service skills
Experience in working in a contact centre environment
Knowledge of all Microsoft packages
Excellent attention to detail
Team player

Please submit your CV today to be considered for this role!

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