Concierge - Bank/Casual hours
25 September 2021
£10.25 per hour
24 October 2021
Virginia Water, Home Counties, GU25 4BE
Sunrise Senior Living & Gracewell Healthcare
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Sunrise of Virginia Water are recruiting for a Bank/Casual Receptionist to join their team. There are no set hours each week, you will be offered shifts as and when required.
About the role
Working as part ofa highly committed team at Sunrise theReceptionistis one of thepivotal roles within our communities. AsReceptionistyou will put the residents care and wellbeing at the heart of everything you do. At Sunrise we pride ourselves on the warmth and support we provide to our residents and their families. We promote independence, dignity and quality of life at all times in a person centred caring and supportive environment.
As theReceptionist,you provide the first impression for all visitors into the Sunrise community. You will be responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. TheReceptionistprovides an overview of community information to those enquiries in support of the marketing and sales efforts. Other responsibilities include monitoring the Bistro area for refreshments, music, cleanliness as well as general administrative duties. It will be your role to support the welcoming and supportive feeling of a Sunrise community.
- Proven experience in a customer service role is required, having demonstrated excellent customer service, organisational and communication skills.
- You must have good judgment, problem solving and decision making skills as well as be an organised record keeper.
- Had both COVID-19 Vaccinations, or be willing to have both. (This becomes government legislation on 11th November 2021)
What we will give you
We believe that happier employees provide a better level of patient care and delivery in their role. You’ll receive regular training and supervision, along with development opportunities across the business.
We continue to reward our staff with competitive salaries and a number of employee benefits including.
- 28 days holiday inclusive of Bank Holidays
- Company sick pay
- Private medical insurance
- Income protection
- Life assurance
- Pension scheme
- Cycle to work scheme
- Green travel plan
- Refer a friend incentive
- Employee Assistance programme
- Good Samaritan Fund
- Heart& Soul company recognition programme
- ‘Your choices’ voluntary benefits – employee discounted scheme
- Wellbeing programmes
- Long service awards
- Recognition programmes
- Study support
- Ongoing career development training
Step inside a Sunrise care home and you'll know you've arrived somewhere special. For over three decades we've made each care home a vibrant place where independence, choice, dignity and the highest standards of care are valued above all else.
Sunrise Senior Living delivers resident-centred care services to well over 2,000 residents in the UK. The Sunrise philosophy is founded on encouraging independence, preserving dignity, enabling freedom of choice and protecting the privacy of each resident. This approach reflects the company’s mission, which has remained unchanged since the business was founded in 1981: “to champion quality of life for all seniors”.
In addition to 25 UK care homes, Sunrise has hundreds of other communities in the USA and Canada. Each care home offers personalised care services based on individual need. These range from basic care and help with the tasks of everyday living to more intensive nursing care in those care homes that are registered to provide nursing. Every care home includes a Reminiscence neighbourhood, dedicated to the needs of residents living with Alzheimer’s or other forms of dementia.
Please Note: Sunrise & Gracewell are committed to creating COVID-19 safe environments for our residents and team members. As of 11th November it will become Government legislation that everyone working in a care home must have had both Covid-19 vaccinations and be fully vaccinated before starting work. If you have not already had a vaccination please consider this when applying to work for roles in care. It is worth noting that if you have not had your 1st dose of vaccine by the 16th September 2021 this could delay any start date due to the time required for full vaccination.
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