Fraud Analytics Manager

Job details
Posting date: 25 September 2021
Hours: Full time
Closing date: 25 October 2021
Location: Edinburgh, EH12 1HQ
Company: NatWest Group
Job type: Permanent
Job reference: R-00141525

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Join us as a Fraud Analytics Manager

  • This is an opportunity to take on a leadership role in a cutting edge Data & Analytics team that puts the customer at the heart of everything it does
  • We’ll look to you to lead and deliver complex data driven solutions which support changing business demand and deliver the best outcome for the customer
  • You’ll be honing your strategic talents and gaining valuable leadership experience in a dynamic area of our business

What you'll do

As Fraud Analytics Manager, you'll be leading and developing a team of analysts tasked with delivering practical and valuable customer strategies and solutions that drive improved customer outcomes. You'll proactively recommend improvement opportunities to your stakeholders, embedding a customer focused approach to analytics and the delivery of simple and effective solutions to complex problems.

Day-to-day, you’ll also be:

  • Setting and embedding the strategic vision for the adoption of new and emerging data solutions across the team
  • Building stakeholder relationships from across multiple franchises and functions, as well as with peers from across the data and analytics community
  • Challenging senior stakeholders to make sure data and analytics is embedded in everyday decision making
  • Presenting analytical insight with clarity and conveying complex technical information in a way your audience can clearly understand
  • Driving better customer outcomes by ensuring and enabling access to data across the full customer journey

The skills you'll need

We're looking for a people manager and data and analytics professional, who can really hit the ground running. You'll be able to draw on your previous leadership experience, and use your analytic skills and understanding of data and tools to provide effective solutions to complex problems.

You'll also demonstrate:

  • Thorough knowledge of Commercial Bank systems such as Bankline and fraud prevention systems e.g. ThreatMetrix, Silvertail and Aric
  • Understanding of operational procedures, processes and how they impact fraud risk
  • Well developed numerical and technical skills
  • knowledge of the effective use and interpretation of Management Information
  • Ability to manage and motivate a team of analysts
  • A background in Fraud Management

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