Customer & Admin Support - Apprenticeship

Job details
Posting date: 24 September 2021
Salary: £12,000 to £15,000 per year
Hours: Part time
Closing date: 24 October 2021
Location: HP12 3RE
Company: AKR Growth Ventures Ltd.
Job type: Apprenticeship
Job reference:

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This is not an ideal role for graduates, and better for less experienced/qualified applicants since we are a social enterprise.

Job Description

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, and generally being a helpful and positive presence in the workplace.

To be successful as an administrative support, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administrative support must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, administrative support should have a genuine desire to meet the needs of others.


• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Providing real-time scheduling support by booking appointments and preventing conflicts.
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
• Screening phone calls and routing callers to the appropriate party.
• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
• Greet and assist visitors.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others in order to ensure their seamless and positive experience.

The successful applicant will be able to achieve a nationally recognised qualification.

Length of Apprenticeship: 12-18 months
Employer: The Happy Club

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