Communications and Engagement Officer

Job details
Posting date: 24 September 2021
Hours: Full time
Closing date: 24 October 2021
Location: PO191RG
Company: Raynet Recruitment Ltd
Job type: Contract
Job reference: RQ438354

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Communications and Engagement Officer
LOCATION: West Sussex County Council
REF: RQ438354

Key Accountabilities and Result Areas:

All levels:

 Responsible for providing effective and efficient day to day support to the
Communications and Engagement Lead for development and analysis for new and
ongoing communications activity
 Compile, analyse and produce market intelligence on the most effective
communication channels.
 Handle routine media enquiries effectively and develop productive working
relationships with media contacts.
 Ability to interpret complex information to produce quality communications
material with minimal guidance. The ability to organise, plan and meet deadlines.
 Evaluate the impact of communications activity, including impact on audience,
resource requirements, risks and campaign costs.
 Devise and implement mechanism to evaluate all outputs to be able to
demonstrate effectiveness of all communications.
Job Cat: BS
Sub Cat: B
JE Code: JA8
Account Executive, Updated October 2017
 Write communications material e.g. press releases, written briefs and proposals to
achieve successful outcomes. Reporting on progress as required.
 Communicate with and develop good working relationships with a range of people,
such as services, senior managers and key external contacts in order to provide
related information relative to campaign progress, whilst ensuring continuous
sharing of information across different stakeholders. Liaise with Account Managers
and Campaign Sponsors.
 Responsible for using appropriate I.T. tools to monitor and manage processes.
 Responsible for coaching Communications Assistants and clients e.g. how to
complete processes or documentation.
 To carry out regular budget monitoring for communications activity with reference
to priorities and services, reporting back on expenditure as required.
 Supports equality and diversity and respects customers, clients and other
members of staff regardless of gender, age, disability, sexual orientation, religion
or ethnic origin.
 To keep up to date and compliant with relevant procedures, policies and
professional codes of conduct in order to understand business need, culture,
developments, ideas and long term plans, and continuously use this information to
improve systems which support projects.

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