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Kickstart - Quality and Risk Administrator

Job details
Posting date: 04 November 2021
Hours: Part time
Closing date: 30 December 2021
Location: Salford, M53TT
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000299680

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
TalkTalk Group Limited

JOB SUMMARY
Main responsibilities of this role include:

The Quality & Risk Administrator will support our Wholesale Services team to deliver excellent quality services and to mitigate risk by co-ordinating and delivering data correction and risk framework activities.
We support our customers by making sure that the address records are accurate for the emergency services to use, when a 999 call is made.
This role is also key to support adherence to our risk framework and compliance with business standards by delivering a number of administrative and reporting tasks.


In addition to you main responibilities, you will develop skills in teamworking, communication, problem solving, the use of office applications including outlook and microsoft teams. You will also learn how to develop a growth mindset, working independently and potentially remotely dependent on covid restrictions, and you will also gain exposure in how to deal with difficult customers/stakeholders.
Our working culture adopts a hybrid model which means you will be working both from home and in our office within Salford 2-3 days a week.

SKILLS NEEDED
We ideally want candidates who demonstrate initiative, drive, ambition, and are up for a challenge. Good communication skills and computer literate will help. If you have done any extra curricular activities whilst studying, or maybe some volunteering experience this would support your application

WORKING HOURS
Monday to Friday Hours to be Discussed

HOURLY RATE
Real Living Wage £9.50

ADDITIONAL EMPLOYABILITY SUPPORT
Training workshops in communication and personal brand, assigned buddy and mentors from senior leader team. CV, Linkedin and interview support, regular checkins with Early Careers manager.

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