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Kickstart - General Sales Assistant

Job details
Posting date: 01 October 2021
Hours: Part time
Closing date: 30 October 2021
Location: High Wycombe, HP135HN
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000306384

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
Matalan

JOB SUMMARY
Purpose: Be a team player to deliver store standards on a daily basis, have a customer focus and be passionate about our products.
Think customer first. Achieve your targets. Be a team player. Deliver store standards. Be passionate and knowledge about your products.
Responsibilities:
Role Model
Ensure a consistent high level of personal standards and presentation.
Adopt a professional and courteous manner at all times to customers and colleagues.
Achieve a high level of attendance and punctuality.
Service
Greet customers with a smile and create a friendly welcoming atmosphere at all times.
Provide the customer with product information and advice in a professional and efficient manner.
Actively identify customers who need assistance.
Commercial
Be aware of seasonal trends.
Assist members of the management team with implementing any changes to the sales floor.
Be aware of all store offerings and promotions and actively engage with customers around these.
Operations
Adhere to the correct till and cash handling procedures.
Maintain high standards at the till point at all times.
Ensure stock room and fitting room standards are maintained.
People
Help create and maintain effective working relationships with all of your colleagues.
Assist colleagues when necessary and as directed.
Work collaboratively with colleagues to achieve results.
Product
Be knowledgeable about our product offering.
Actively promote add on sales.
Support with the implementation of visual merchandising guidelines.

SKILLS NEEDED
Strong communications and organisation skills would be an advantage.
Enthusiastic and energetic individual.
Can confidently communicate with different people.
Self-motivated and committed to learning new skills.
Is able to confidently use a PC and Microsoft applications.
Willingness to work and embrace the Matalan values.

WORKING HOURS
25 spread over 7 days. There will be occasional evening and weekend work required

HOURLY RATE
NMW

ADDITIONAL EMPLOYABILITY SUPPORT
Qube Learning will be providing the wrap around support and employability training to the successful applicant. This will be delivered remotely via Teams at regular intervals throughout the 6 months. It will be delivered on a 121 basis up to 18 hours per month (2 x visits). Reviews will be completed on each visit and this will include employer feedback.
The employability training will include the following topics:
Welcome to your Kickstart Programme. Personal Development Plan. Health & Safety. CV Writing. Self-Care and Mental Health.
The wrap around support will also include remote master classes in various topics, such as Customer Service, Being a team player etc. Accredited online training will also be available to those that want to obtain a nationally recognised qualification.

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