Kickstart - Team Member

Job details
Posting date: 23 September 2021
Hours: Part time
Closing date: 30 December 2021
Location: Crewe, CW12EY
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000309304

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To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

Merkur Slots UK Limited

Merkur Slots UK are looking to recruit a Team Member to ensure day-to-day operation of a licensed gaming centre, including (but not restricted) ensuring that:

• Company operating standards are adhered to;

• Marketing / promotional activities / events are delivered correctly to the customer;

• Physical and personal security is maintained;

• Excellent customer relations are built and maintained;

• Venue is operated in accordance with LCCP;

• Acts as the responsible person for the venue when rota’d to do so; or in the event of unexpected absence.

• (Detailed list of responsibilities and tasks available on request)

• Ability to follow rules and instruction;

• Ability to work within a team;

• Ability to communicate effectively;

• Must be 18 years or over (due to gambling legislation).

Tuesday & Wednesday 9am to 2pm, Thursday 2pm to 7pm, Friday & Saturday 7pm to Midnight

Venues within M25 area £9.19 per hour Other venues £8.99 per hour

What support will be offered:

We will support workplace exposure including: Time keeping, attendance, communication, team working, customer service, food hygiene. We will also provide sessions to develop CVs, prepare for interviews and hold a practice interview.

Adam Butler will provide the following:
A video on ‘How to Make the Most of Your New Job’.
Monthly ‘Q&A Webinars’ which take place on the first Tuesday of every month.
Access to a ‘Five Steps to Work’ online video course that will help you progress into full-time employment.

When support will be provided:
Induction at start with training throughout placement, with 4-8-12 week reviews; then quarterly reviews. CV development half-way through placement.
Preparation for interview via training provider in latter part of placement.
Practice interview – final 2 weeks of placement.

How many hours it will take:
Induction training is based on progression of the individual, but training is at least 30 hours. In addition, there will be CV sessions via on line portal. Preparation for interview will be 1.5 hours pw for 4 weeks. Practice interview will be 1.5 hours in final 2 weeks of placement.

Who will provide the support:
Our Venue Managers will complete 4-8-12 reviews with placements as they would with existing team’s members, offering suggestions on how to improve: Attendance and Timekeeping, Customer Service, Interaction with colleagues, Communication.

How support will be monitored:
4-8-12 week reviews, coaching and support from line managers.

How the participant can provide feedback:
During 4-8-12 week reviews or through line managers.

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