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Kickstart - Customer Service Assistant

Job details
Posting date: 23 September 2021
Hours: Part time
Closing date: 13 November 2021
Location: Whittlesey, PE71AJ
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000322330

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
Heron Foods Limited

JOB SUMMARY
Are you interested in a career in Retail? If so, come and join one of our stores for an exciting opportunity to be part of our team.
We currently hold several opportunities for Kickstart Retail Sales Assistants.
This is a 6 month Kickstart contract, You will be working 25 hours per week covering various shifts Monday – Sunday, earning National Minimum Wage. As a Heron Foods employee, you will also be entitled to staff benefits including 10% discount across both Heron Foods and B&M stores.
As a Retail Sales Assistant you will be responsible for serving customers, replenishing shelves, maintaining the cleanliness of the store and ensuring fantastic customer service.


Ideal candidates will:
• Enjoy working with customers
• Like working in a fast paced environment
• A team player
• Hardworking and willingness to learn.
• Be able to follow and adhere to health and safety regulations


Heron Foods is a well-established yet fast-growing business; now with over 300 retail stores throughout England and Wales. As part of B&M, we continue to develop and are big believers in developing our hardworking, talented individuals, who want to build a career with us. Give your future career a Kickstart with Heron Foods!


Are you interested in applying?
Speak with your Job Centre Work Coach
please email your CV, cover letter, or cotact details to kickstart@heronfoods.com

SKILLS NEEDED
Empathic in finding the balance between company and customer
Able to remain calm under pressure
Able to communicate in both verbal and written forms

WORKING HOURS
5 out of 7 days

HOURLY RATE
National Minimum Wage for age

ADDITIONAL EMPLOYABILITY SUPPORT
Our key benefits include:

A 'real' job with specified tasks, earning minimum wage and working 25 hours per week

A full induction to working at Heron Foods, including a friendly buddy to help you navigate your new role

Ongoing on-the job training, in all areas of the department

An assigned mentor, to provide support in identifying career goals, during your placement

Regular training and coaching, to develop your application, CV and interview skills

Career goal reviews, to support you in achieving your next step

Support throughout your placement, to identify and showcase your experience and achievements

Colleague discount, in all our Heron and B&M stores

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