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Kickstart - Front Desk Receptionist

Job details
Posting date: 23 September 2021
Hours: Part time
Closing date: 24 October 2021
Location: Devon, PL52SA
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000330428

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
Plymouth Karting Ltd

JOB SUMMARY
Reception is front of house and first port of call. You are the face of the business, so it is essential that you come across friendly.

Main duties will include:

Answering customer questions face to face, via email and on the phone.
Responsible for taking bookings and inserting them on to our venue.
Taking payments by cash and card, from the customers over the phone and face to face.
You will be responsible for keeping on top of the day-to-day maintenance of the reception and spectating area.

SKILLS NEEDED
Able to work and communicate as part of a team, across departments.

Able to multi task and work under pressure.

No experience is necessary because you will be given the training you require. We would prefer someone to have a customer service background, but this is not essential.

WORKING HOURS
25 hours, over 5 days. To be confirmend at interview

HOURLY RATE
NMW

ADDITIONAL EMPLOYABILITY SUPPORT
The Kickstart candidate will receive an induction to the company and team. In addition, around the clock mentoring by a manager for the first few weeks.

Depending on their current experiences we will offer training courses in first aid and fire safety. Safety is essential and the candidate will be supported in learning the safety requirements and gain confidence in learning and implementing safety procedures and, how to handle situations when things go wrong.

The Kickstart employee will learn the importance of time keeping, how to think on their feet and keep safety at the heart of what they do. We will also support them in communication, both with in a team and to groups of guests. We can enhance this by utilising our laser arena, which is dark and build their conference through to face to face delivery.
We will also support our Kickstart Employee with skills in job applications and interviews and well as CV support.

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