Specialist Travel Administrative Officer

Job details
Posting date: 23 September 2021
Hours: Full time
Closing date: 23 October 2021
Location: SY3 9EL
Company: Raynet Recruitment Ltd
Job type: Contract
Job reference: RQ445225

Apply for this job


Specialist Travel Administrative Officer
LOCATION: Shropshire Council
REF: RQ445225

Key Accountabilities and Result Areas:

All levels:

Assist in the co-ordination and monitoring of fleet services and staff, liaising closely with the Specialist Travel Team

Inputting as directed route, passenger and other data in the ONE system and any other systems for all transport services provided by PTG

Provide administrative support to all Teams within Passenger Transport Group including Entitlement, Contracts and Payments Teams when required

Assisting in procuring contracted and voluntary transport services in the area as directed

Assisting in the email quoting process within the terms of the Council’s Contract Rules as directed

Assisting in providing a full range of customer care services, offering polite, timely, friendly and supportive assistance to all customers in the context of resolving their concerns and complaints and addressing any other issues

Assisting in resolving all service problems and difficulties that may arise

Assisting in the development of all computerised systems

Assisting in monitoring expenditure and support budgetary control

To organise and ensure that adequate cover and contingency arrangements are in place for sickness, leave, breakdowns and any other operational issues

To ensure the effective running of day to day fleet operations and deal fairly and effectively with routine driver and passenger assistant operational and workplace issues

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Apply for this job