Role: Field Monitoring Officer
Salary & Benefits: £20,899 + company van + London weighting allowance (where eligible)
Shift: Mon-Fri 10:00-17:00
Location: Remote based role home working in the field. Location South East, postcodes RH, RG,ME,KT,TW,SL,UB.
Contract: 6 month fixed term with view to go permanent
Do you like working with people? Enjoy thinking on your feet, using your initiative and taking responsibility for your actions? Are you a problem solver, who's motivated and looking for a new challenge? Then this exciting opportunity could be for you.
Capita Electronic Monitoring Service (EMS) is contracted by the Ministry of Justice to provide electronic monitoring services (including 'tagging') across England and Wales. Electronic monitoring technology is used to deter individuals from breaking their curfews and places a stronger emphasis on rehabilitation, helping to ensure public safety across the country, while addressing the growing concerns about overcrowding in prisons. We're currently looking to expand our team of Field Monitoring Officers in South East specifically in the following postcode areas;
If you are located in one of the above areas and interested in a generous salary of £20,899 then please read on.. What you'll be doing:
• Our Field Monitoring Officer role involves going into the homes of those on curfew, whether that's alone or alongside a colleague.
• Then it'll be your responsibility to install, calibrate and decommission monitoring equipment, so that the person on curfew can be detected within the boundaries of their property.
• You'll check and clean equipment when it's issued and on collection, and quarantine any equipment which needs to be held for evidence.
• Responding to priority visits, you'll be there to address any incidents and liaise with the central office over any issues or subject breaches.
• As you need to travel regularly and continuously throughout your shift, we'll provide you with your own company vehicle .
• You'll keep track of equipment and make sure you complete paperwork in a timely and accurate manner. Following standard operational procedures, you'll ensure contract compliance is maintained always.
• You'll also help with ad-hoc duties and take part in meetings with both your team and your line manager. Occasionally, you might also need to attend court, but this is rare.
What you'll need to bring:
• Physical fitness and mobility is vital, as you'll be attaching and removing the curfew equipment.
• Experience working in a customer facing role, so you'll know how to deal with challenging conversations.
• Strong interpersonal and communication skills means that your standard of both verbal and written English is high.
• You're able to work flexibly on a shift rota basis and you work well as part of a team and on your own.
• It's essential that you have a full UK Driving Licence and at least a year of driving experience, so you can travel specified locations.
What's in it for you?
As well as a generous basic salary, we'll give you 23 days' holidays, a company car, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.
You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.
What we hope you'll do next
Help us find out more about you by completing our short application process -click apply now.
Proud member of the Disability Confident employer scheme
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident