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Kickstart - Parts and Service Person

Job details
Posting date: 06 October 2021
Hours: Part time
Closing date: 05 November 2021
Location: East Riding of Yorkshire, HU143QZ
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000257333

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
F G Adamson & Son

JOB SUMMARY
Job Function: to learn the Parts and Service Employee role.
The role will be focused on learning the basics of Parts Inventory Management, including how to identify and supply the correct parts, whilst also learning about our products. There will also be a requirement to support the Service Department, including liaising with customers both at the counter and over the telephone.

The products we sell and support range from lawnmowers, chainsaws, strimmers through to compact tractors, utility vehicles and commercial turf cutting equipment, for our main franchises, including John Deere, Honda, Stihl and Husqvarna.

Essential Duties:
Perform parts related tasks, developing skills in parts identification, picking and packing, parts look-up, goods receipt, invoicing and stock-taking.
Deal with customer queries and process customer orders in a timely manner.
Supply Service Department with parts as required.
Book machinery into the Service Department and liaise with customers with regards to the service and repair of equipment.
Assist other employees as required.
Assist in keeping parts and inventory clean and well organised.
Assist in keeping showroom well stocked, clean and tidy.
Assist in preparing and maintaining merchandise displays.

SKILLS NEEDED
Basic mechanical aptitude. IT literate. Ability to work in a team environment. Motivated to learn with a positive attitude.

WORKING HOURS
Hours spread over Monday to Saturday. Our core hours are: Monday to Friday 8am to 5.30pm, Saturday 8am to 4.00pm

HOURLY RATE
National Minimum Wage

ADDITIONAL EMPLOYABILITY SUPPORT
The placement will be support for employability by East Riding of Yorkshire Council. The support offered will be based on an existing training provision currently offered to young people through our Externally Funded Team, who have a wealth of experience and expertise in working with local employers to help young people find work. The team will provide employability and 1:1 support programmes delivering work-related learning and training for young people and include: employability workshops to deliver skills; help with personal appearance and budgeting; communication and team building activities; self-esteem and confidence building programmes; health and well-being sessions, resilience and mental toughness training and access to work placements, work experience and volunteering opportunities.

The Council will devise a training log to be completed by the participant to capture evidence to support this essential component of the scheme. The training log will provide details of the type of training, date completed, the duration, the key employability skills acquired and how these will be applied in the workplace.

In addition to the training log, all participating employers will be asked to complete an interim evaluation form at the end of month 3 to record and appraise their experiences of the scheme to date, providing an opportunity for the Council to offer employers further support if required. At the end of the placement, participants complete a final evaluation of the scheme to aid continuous improvement and learning.

The support will be delivered throughout the 6 month placement and the Council will document the training as detailed above.

It was noted in our most recent Ofsted inspection report (June 2019) that this is a unique and valuable service that our clients greatly benefit from, which means that we are well placed to deliver this essential training and support on behalf of employers in the Kickstart scheme.

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