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Kickstart - Customer Service Assistant

Job details
Posting date: 22 September 2021
Hours: Part time
Closing date: 12 November 2021
Location: NORWICH, NR66RY
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000269528

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
B and M Retail

JOB SUMMARY
As a B&M Kickstart Customer Service Assistant, you will gain invaluable knowledge working on the shop floor and warehouse with duties covering both areas. You will also learn other vital skills, such as merchandising, product pricing and working as part of a team.

Key responsibilities:
Driving sales through providing excellent customer service
Checkout Training until competent
Merchandising
Product Pricing
Ensuring shop-floor products are available and ticketed
Ensuring cleanliness of the store as a whole

No prior retail experience is required as full training is offered as part of the role.
B&M Retail are one of the UK’s fastest growing retailer and with our ongoing expansion plans, there really is no better time to join. If you are looking to gain retail experience, the opportunities are endless.

SKILLS NEEDED
About You
Ideal candidates will have a dynamic personality, engaging well with others. We are looking for a candidate with excellent communication skills, who should also be energised, motivated and enthusiastic. You will be comfortable working within a team and on individual tasks given.

It is essential to be able to demonstrate you are: Service orientated / Able to work at pace / A team player and you have: Good communication skills / A can do, proactive and positive attitude / Drive and determination to succeed individually and as part of a team /A flexible approach

WORKING HOURS
5 out of 7 days to be discussed at interview

HOURLY RATE
NMW for age

ADDITIONAL EMPLOYABILITY SUPPORT
Our key benefits include:
A 'real' job with specified tasks, earning minimum wage and working 25 hours per week
A full induction to working at B&M Retail, including a friendly buddy to help you navigate your new role
Ongoing on-the job training, in all areas of the department
An assigned mentor, to provide support in identifying career goals, during your placement
Regular training and coaching, to develop your application, CV and interview skills
Career goal reviews, to support you in achieving your next step
Support throughout your placement, to identify and showcase your experience and achievements
Colleague discount, in all our B&M and Heron stores
Access to our benefits portal 'MyStaffShop', with various discounts and offers

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