Kickstart - GP practice assistant admin role
22 September 2021
30 October 2021
DWP Kickstart Scheme
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To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.
South Leicestershire Medical Group
New admin focused role for those that want to develop admin skills in a primary care setting. Supporting vaccine rollout, Record keeping, customer facing roles, appointments, telephone answering, maintaining stock, use of equipment, NHS requirements. Business roles.
Preferable but not essential:
Admin experience, good communication skills, organisational skills and proactive approach.
Flexible core practice hours of 7am to 8pm. May be required to work weekends to help with the administration of the COVID 19 vaccination.
ADDITIONAL EMPLOYABILITY SUPPORT
At PMA we have developed our own 6-month training plan.
This is an overview of the plan, this plan can be adapted to meet the requirements of the candidate
Day 1 – PMA induction Welcome and introductions. Meet PMA Tutor. Outline of work experience and training support. Expectations (punctuality, dress code, conduct, etc.), hours, set up Teams and e-learning portfolio.
Day 2 – employer induction Meet colleagues, uniform, expectations (arrival time, conduct, breaks etc.), payroll, uniform, ID, H&S, infection control and Covid.
Week 1 - Dress code, Time keeping, Respect, Interaction with colleagues/positive communication
Week 2 – Learning styles, Communication skills, confidentiality, data protection/GDPR
Week 3 – Work awareness – NHS/Private sector/public sector/third sector. Employer/employee responsibilities. Customer expectations. Where does income come from? Safe working practices, contracts, legislation
Week 4 – Identify job roles and responsibilities. Identify key policies and procedures.
Week 5 – Equality/diversity/inclusion/discrimination.
Week 6 – H&S/risk assessment (link to Skills for care Care certificate resources and workbooks)
Week 7 – Safeguarding and whistle blowing. (link to Skills for Care and Care certificate resources and workbooks)
Week 8 – Duty of care / duty of candour (link to Skills for Care - Care certificate resources and workbooks)
Week 9 –Personal development planning. CV development. CPD.
Week 10 – Stress awareness, support mechanisms
Week 11 – Dignity, Choice, Capacity, Consent, Active participation, Well-being
Week 12 – Writing skills – use of Microsoft Office, importance of record keeping (clear, accurate and objective)
Week 13 – 6Cs (Care, Compassion, Competence, Confidence, Courage, Commitment)
All learners to start working on Level 2 Excellence in Supporting Healthcare e-learning course.
Month 4/5/6 – Role specific training.
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