Kickstart - Quality and Compliance Assistant

Job details
Posting date: 22 September 2021
Hours: Part time
Closing date: 05 December 2021
Location: Didsbury., M202EZ
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000275272

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To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

NCC Education Limited

NCC Education is a UK awarding body and global provider of education. We have offices in UK, South Africa, China, Malaysia and Singapore. We have also developed a network of over 200 partner centres located in more than 50 countries.

We specialise in the development of IT and Business qualifications from primary to postgraduate level. Products include short courses, professional development, diplomas, degrees and postgraduate qualifications.

We believe in quality education and are committed to provide every student with a world-class British qualification.

Our Kickstart placements will involve working from home.


To support the quality and compliance department with general administrative duties and to aid the provision of a professional proactive and effective service to all internal and external stakeholders.

To provide support to the Quality and Compliance department to ensure arrangements for meeting regulatory obligations are in accordance with the conditions issued by the relevant regulator, Ofqual

Supporting in the maintenance of policies and processes across the business ensuring regulatory compliance and quality are fully embedded, Work with managers in reviewing and updating policies and procedures ensuring regulatory compliance and quality are fully embedded, Support management of academic misconduct investigations, by:
Uploading assessments to Turnitin for checking

Sending communications to top-up students as part of investigations

Using Mail merge to generate academic misconduct reports before results release

Update the Maladministration Log with data from each assessment cycle

Provide support and secretarial activities

Positive and supportive wherever appropriate, communicate with all managers and staff at NCC
Prepare and disseminate regular updates on behalf of the team
Provide support in administering the company’s centre contract facilities and health and safety processes

The above is not an exhaustive list of duties as the role may change to meet the overall objectives of the department

Essential skills, experience and qualifications (please do not use bullet points)
Candidate must be self-motivated and enthusiastic with the ability to:
Multitask and work in a fast-paced environment
Build and develop respectful relationships through effective teamwork
Work well under pressure and to be adaptable whilst delivering excellent service.

Candidate must have excellent working knowledge of Microsoft Office programmes (Excel, Word and PowerPoint)
Strong and effective oral, written and communication skills in English
Developed interpersonal skills
Good organisational and time management skills
Presentation skills

Candidate must be qualified to A-Level or equivalent or have experience of working in an office environment

Knowledge of international education markets and the education industry would be desirable.

Tuesday 9 - 4:30 pm Wednesday 9 - 4:30 pm Thursday 9 - 4:30 pm Friday 9 - 1 pm


The below learning and development plan is created to support the development of employability skills. This plan will be in addition to the job specific training provided by your line manager.

Month Topic
1 Getting the most out of your placement
2 Attitudes and values for personal development
3 Effective communication for the workplace
4 Searching and applying for a job
5 Interview skills
6 Self-assessment and development

On joining the company, you will be supported in developing a Personal Learning Plan. This will identify the areas for development which are specific to you and your career aspirations.

You will have access to a VLE page where you will be able to engage with a range of materials to support you in exploring each of the topics.

You will be invited to a monthly training session where aspects of the topic will be discussed. This will be an opportunity for you to share your ideas and thoughts and to learn from others.

One to one support will be provided monthly to track and monitor the completion of your Personal Learning Plan.

At the end of your placement you will receive a summary of your placement including comments and feedback from those who you have worked with or have supported you during your time with the company. This is also your opportunity to provide feedback and to share your reflections on the experience.

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