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Customer Service Apprenticeship

Job details
Posting date: 22 September 2021
Salary: £175 per week
Hours: Full time
Closing date: 22 October 2021
Location: LS15 9JN
Company: Key Training Ltd
Job type: Apprenticeship
Job reference:

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Summary

Your responsibilities will be varied and provide you with an excellent knowledge of many aspects of the financial services industry.

Duties will include:

Providing operational business admin support to the operational teams to allow them to fulfil client requirements and business revenue targets

Querying with the client’s customer accounts where there may be a discrepancy / misunderstanding as to how the balance has come about

Data inputting onto customer accounts with new information as to the development of their relationship and situation

Chasing customers for outstanding information when relevant

Sending out invoices for customers to explain the detail of any debts that are outstanding

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