Student Support and Welfare Officer

Job details
Posting date: 21 September 2021
Hours: Full time
Closing date: 21 October 2021
Location: London, UK
Company: The Agency Recruitment Solutions
Job type: Permanent
Job reference:

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The Agency Recruitment Solutions are looking to appoint an Academic Student Support & Intervention Officer to join an outstanding education establishment in London.
You will be required to support appropriate specialised intervention for students in order to maximise achievement whilst meeting identified social and emotional needs. You will be required to provide intervention and support within a framework of integrated services. To help students and families to overcome barriers to learning and improve the establishment participation in order to enhance future outcomes.

Duties and Responsibilities
• Engage and consult with parents/carers of Students to promote intervention, high quality parenting (assertive, consistent, responsive and engaged) and identify where there are needs.
• Work alongside other key agencies to identify and work with families in need of support i.e., Learning Mentors, SENCO, Outreach Workers, Family Support, Attendance Officers, Social Care, Health Visitors, Educational Psychologist.
• Work in partnership with the Local Authority partnership and cluster-based workers/teams to identify and address key priorities in relation to absence, attendance and truancy, behaviour leading to risk of exclusion and healthier living. Be involved in the creation of behaviour and attendance plans where appropriate.
• Support with the delivery of parenting support and group programmes.
• To signpost parents/carers to appropriate support services and activities for themselves and their family, providing advice and guidance as necessary.
• Work alongside colleagues and partner agencies/services to promote the smooth and efficient operation of the establishment for all its users and ensure that duplication of services is avoided.
• Attend reviews and multi-agency meetings as appropriate to provide relevant information with regard to the establishment, Student and family, to ensure co-ordinated working and progression/review of cases.
• Work to improve attendance and participation of students in their personalised programmes, assisting with tackling under achievement and encouraging engagement.
• Co-ordinate alternative programmes and work experience in line with the student’s personalised programme.
• Work to ensure all aspects of safeguarding is met.
• Work to encourage and empower Students and families to take responsibility for their welfare and development through education and training.
• Actively promote and support the establishment policies on Equal Opportunities, Safeguarding and Health and Safety and all such other inclusive policies.
• Keep records and appropriate documentation pertaining to any contact and work with Students and families.
• Work with line manager, cluster working groups and agencies to ensure data recorded demonstrates the impact and outcomes of the work undertaken.
• Participate in self-development, attend training, groups relevant to role to keep up to date with current initiatives, best practice guidance and approaches.

• Have at least 1 years experience in a similar role
• Ideally you will have experience working in an Education setting
• Be willing to work flexible hours, including evening work and/ or occasional weekend work as required
• To comply with any reasonable request from a manager to undertake other duties commensurate with the post.
• To contribute to the overall ethos/work/aims of the establishment
• To be aware of, and comply with, policies Health & Safety; Security; Confidentiality and Data Protection policies and procedures reporting all concerns to an appropriate member of senior leadership team.
• To support the establishments Diversity Policy
• To appreciate and support the work of other professionals

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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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