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Kickstart - Customer Service Administrator

Job details
Posting date: 14 October 2021
Hours: Part time
Closing date: 18 November 2021
Location: Chobham, Surrey, GU248SR
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000288829

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
Latched Ltd

JOB SUMMARY
Latched provides maternity and postnatal activewear to keep mums moving. Founded by a mum for mums, this small business has big plans and is looking for people to join them on the exciting journey ahead.

Job Overview: Everything we do is focused on customer service, a mum's life is stressful enough and at Latched we don’t want to add to that. Personality is the first thing we look for, you need to be happy talking to customers, understand the customers struggles and be on hand to go that extra mile to help.

Responsibilities and duties:
Responding to emails
Processing orders
Processing exchanges and returns
Organising stock

Key skills you will develop:

Team work
Time management
Self-confidence
Adaptability
Work ethic

SKILLS NEEDED
Experience working with computers
Confident communicating with others both verbally and written.
Able to lift and move stock around
Commutable to Chobham, Surrey (no public transport).

WORKING HOURS
Monday to Friday

HOURLY RATE
NMW

ADDITIONAL EMPLOYABILITY SUPPORT
A full review will be completed to identify any skills gaps and a development plan created under joint agreement. Alongside the practical on the job training and development there will be opportunities for external courses.

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