Mental Health Support Worker

Job details
Posting date: 28 July 2021
Salary: £18,576 to £18,730 per year
Additional salary information: £18,576 pa to 18730 pa pro rata plus, brilliant benefits
Hours: Part time
Closing date: 26 August 2021
Location: Ipswich (Upper High Street), IP1 3NE
Company: Home Group Limited
Job type: Permanent
Job reference: 21781

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Mental Health Support Worker

East Ipswich, Suffolk

Part time (22.5hpw) including weekends and bank holidays

Salary of £11,145 to £11,238 per annum

From £9.50 per hour if you’d prefer to work on a casual basis

Plus, Brilliant Benefits

Empowering customers to live rewarding and happy lives. That’s when it hits home.

We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers, who have a diagnosis of severe and enduring mental health conditions, such as schizophrenia, anxiety, depression, emotionally unstable personality disorders and others. Our customers may also have substance misuse issues and/or a mild learning disability.

We help our customers to learn or regain daily living skills such as budgeting, managing a tenancy and their homes, caring for themselves, accessing education, training and voluntary opportunities. We provide support to maintain their mental health and well-being, accompanying to their appointments and social activities either within the service/organisation or in the community. We support our customers to gain the skills they want and need to be ready to move on into the community, enabling them to remain in their homes.

Customer quote

“The team have given me advice, which has been beneficial and supportive. They were able to understand, where I was and were helpful towards my future and aspirations. Colleagues have helped me understand who I am and to overcome worry and stress, to know that help is available if needed. I feel more confident to move forward to my aspirations and improve independent living.”

About our team

You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a “work family”. Our manager is Steve, who has worked for Home Group for 9 years and has a wealth of experience. There are 5 of us in the team and we don’t just love to support our customers, we’re there for each other too, Julie and Sue have many years of experience working with our customer group and can't wait to share the wealth of knowledge they have with you.

This fantastic role is based within one of our supported housing services which provides support to customers residing at the service. You’ll go home each day knowing that you’ve made an amazing difference to vulnerable peoples’ lives.

Working hours

We provide daily support to our customers. You’ll work on a rota basis covering the hours of 09:00-17:00, including weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend it doing the things that matter to you!


Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis. Please let us know in your cover note if you are applying for Bank work.

About you

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

We help change our customer’s lives for the better. You’ll play your part by assisting in the delivery of tasks that are based on our customers’ personal support plans, and their needs and aspirations. You’ll work with our Senior Support Workers and external agencies to assess and engage support for our customers. We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference!

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)

To make sure our customers are well supported, it’s important that you have worked in a supported housing environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?

If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the support worker job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

During Covid

We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

Be yourself at Home

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work!

#Social #Care #Socialcare #Mentalhealth #Mentalhealthjobs #Sociacarejobs #Ipswichjobs #Parttimejobs

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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