Lead UX Researcher

Job details
Posting date: 22 April 2021
Salary: £50,000.00 to £55,000.00 per year
Hours: Full time
Closing date: 20 May 2021
Location: LS1 5AS
Company: Leeds Building Society
Job type: Permanent
Job reference: 4079

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Are you looking for a role where you can make a real difference and want the opportunity to see the impact you're making? At Leeds building society we're recruiting a Lead UX Researcher, initially working from home but then to spend some time at our new offices on Sovereign Street in the heart of Leeds City Centre.

You'll be responsible for providing various User Research methods/outputs for each project the UX team work on. You will decide what research strategy to employ utilising a variety of qualitative and quantitative methods.

You will demonstrate a good manner with internal clients; be thoughtful, measured, persuasive and good at listening; Experience of storytelling, critiquing, facilitating and presenting will be key.

It's a exciting time to join the UX team as we expand the reach and impact of Digital within the Society.

Do you have the essential skills, knowledge and experience for this role?

-Experience of industry standard UX research, methodology and tools

-Proven experience of successful research delivery of small to large projects

-Relevant experience within a digital function/department or User Experience agency. This can include user research, requirements gathering, collaborative workshops & other Experience Design techniques

-Degree (or equivalent experience) in Human Computer Interaction, Cognitive Psychology, Human Factors, User Research or a related field.

-Demonstrable ability to translate key business objectives into effective research strategy that provides value and efficiencies in all projects.

-Strong team player with excellent communication, presenting skills and the ability to work with stakeholders.

-Experience of line managing staff, helping their development and career.

-Experience of mentoring staff in user research best practice.

-Good commercial awareness and strategic and analytical skills

-Excellent planning and organisational skills and ability to manage and own multiple competing deliverables.

Why is Leeds Building Society a great place to work?

We're a mutual not a bank, which means we're owned by our members and are run exclusively in their best interests. In fact, our business is built on the idea of people helping people, whether that's saving for the future or buying their own home.

We're proud to be the first financial services organisation to be awarded Leaders in Diversity. We don't believe in a ‘one size fits all' approach when it comes to working here so we provide a flexible inclusive working environment that suits all colleagues. We're a 2019 Sunday Times Best Company to work for, which reflects our commitment to support our colleagues with the environment, tools and training they need to be able to excel in their careers.

We're committed to doing what's right for our members, colleagues and communities. We were the first national high-street financial institution to be awarded the Fair Tax Mark, we buy 100% renewable electricity for all our sites and have a charity partnership with Dementia UK. In addition every colleague has 14 hours volunteering each year. Our culture and colleagues are at the heart of everything we do.

Interested in applying?

Click “Please Apply” below.

Leeds Building Society is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please contact us.

Proud member of the Disability Confident employer scheme

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