Warehouse Shift Coach (on-the-job MHE trainer)

Job details
Posting date: 21 April 2021
Salary: £10 to £11 per hour
Hours: Full time
Closing date: 21 May 2021
Location: West Thurrock, Grays
Company: Gousto
Job type: Permanent
Job reference:

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4 on 4 off pattern

Day Shift 6am till 6pm

Night Shift 6pm till 6am

About Us

Here at Gousto, we are on a mission to become the UK's favourite way to eat dinner!

Delicious recipes, precise ingredients & a dollop of adventure, delivered to your door. Our DREAM? To be the most-loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It’s an incredibly exciting time to join our team!

The Thurrock Warehouse & FC based on Eastern Avenue RM20 is our latest opening in our growing portfolio of sites in the UK. It’s being built as you read this! Ready to switch on the production lines in early July.

Warehouse Shift Coach

Do you have a passion for training and coaching others particularly within a Warehouse/Fulfilment environment?

Our Learning team is recruiting for a Warehouse Shift Coach to deliver outstanding on-the-job training and coaching specifically including using moving heavy equipment (MHE) e.g. Counterbalance Truck, Powered Pallet Truck (ride on and stand behind), Electric Pallet/Stacker Truck to colleagues predominantly in our Warehouse and occasionally in our Fulfilment Centre.

You'll report directly to the Learning Advisor and be responsible for delivering MHE training and validation for new joiners, upskilling and recertification of existing colleagues in our Warehouse and fulfilment centre. This includes training out Standard Operating Procedures (SOPs), One Point Lessons, expected behaviours and inductions where required.

In this role you will:

Be motivated by supporting new and existing colleagues on the skills needed to do their role, championing safe, efficient and professional behaviours
Work in partnership with the departments maintaining high levels of safety and compliance
Manage training records, retain all colleagues MHE licenses and re-assessments
Ensure facility inspections both pre and post shift are completed
Conduct audits on licences, Warehouse racking and equipment
Report and investigate any MHE/Environment damage
Be the first point of contact for anything MHE related
Be approachable and set a great example for every team in relation to behaviours and attitude
If your application is successful you will undertake a Shift Coach training programme.


An ideal Warehouse Shift Coach will:

Have experience in training people on MHE
Be RTITB accredited or hold a IPAF operating license
Have manual handling instructor experience
Be able to complete COSHH risk assessments
Have good working knowledge of Gousto's operations
Be confident coaching all colleagues on a wide variety of skills
Be flexible to change
Have a consistent positive mindset


At Gousto we are constantly looking to evolve our benefits for our people. Employees at Gousto are the key ingredient to our success and growth! Here are some of our company benefits:

Free parking
25 days Holiday, with 1 day added every year (up to 30) Plus the ability to buy up to 5 days extra
Free first Gousto Box, 40% discount for you and 25% for selected friends & family
Private healthcare
Company Pension
Free Coffee, Tea, Fruit & Ice Cream
Gym & ClassPass membership
Cycle to Work Scheme
Quarterly Team socials and events

The entire team at Gousto is enormously driven - We want to win this market. The environment, underpinned by our ownership principles, is highly dynamic, so everyone has measurable impact and can make a real difference.

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