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Credit Union Officer

Job details
Posting date: 17 April 2021
Salary: Not specified
Additional salary information: Workplace pension scheme, health cash plan benefit
Hours: Full time
Closing date: 17 May 2021
Location: Wolverhampton, West Midlands
Company: Wolverhampton City Credit Union Ltd
Job type: Permanent
Job reference:

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Summary

To promote the services of the credit union to both new and existing members with an emphasis on selling loans and promoting services.
To act as first point of contact on reception, over the phone, or electronically via email, with all members including providing information and welcome to new members (includes signing up)
To record all transactions on members accounts at point of sale and provide information on any new products and services.
To process all loans and share withdrawals within allocation in line with agreed procedures and deadlines.
To provide accurate information to members about their accounts and refer on to different departments as and when necessary.
To ensure all forms are completed correctly and in a timely manner before being processed.
To undertake general administration when necessary such as filing, post duties and scanning
Updating on members accounts including personal & financial details
To provide support to the Finance and Operations Manager on credit control activities.
To ensure compliance at all times with anti-money laundering, fraud, data protection and sanctions processes.
To enter new members on the system, updating, scanning and filing records as required.
To undertake any other duties as may be directed by the Operation Manager or Leadership Team in their absence.

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