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Customer Service Operative

Job details
Posting date: 17 April 2021
Salary: £18,000 to £20,000 per year
Hours: Full time
Closing date: 17 May 2021
Location: Warminster, Wiltshire
Company: Linked Resourcing Ltd
Job type: Permanent
Job reference: Customer Service

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Summary

To deal with Customer (online web retail and trade) Orders, Enquiries and Issues – at least as a first point of contact
To process orders and arrange for fulfilment, keeping customers informed on a timely basis.
To reconcile/complete web processed orders and trade orders (including invoicing)
To set up and manage deliveries and resolve issues arising; to reconcile cost invoices including processing of claims
To try and resolve individual product issues and deployment of spare parts
To develop extensive product knowledge
To be a friendly, engaged and knowledgeable (first) contact point for the Customers

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