The Department and role purpose
Senior Manager Learning & Teaching will play a key role in embedding relevant initiatives derived from changes in the HE education sector by contributing to the development of new activities, creating operational processes and practices which support them and designing an appropriate resourcing plan to facilitate the administration across a substantial and diverse programme portfolio (circa 4000 students by 2026/27, incl. UG, PGT, MBA and DBA) The competitive landscape for Business Schools is particularly fast-paced and it is critical that new initiatives are rapidly and successfully embedded into operational practice.
Senior Manager Learning & Teaching will work closely with academic leaders and other colleagues to enhance both the programme offering and lead a range of initiatives at the heart of the student experience, addressing strategic priorities including student recruitment and admission, student support and employability.
The post holder will contribute to the development of new programmes, including collaborative partnerships, developing operational practices which support these initiatives ensuring that they are aligned to the aims of the Business School's Learning & Teaching Strategy and the University's Education Strategy and contribute to the development of the wider portfolio of activities offered by the Business School through their involvement in University-wide committees, working-groups and collaborative programme committees.
The post holder will operate in a complex matrix management structure and will be expected to add value by contributing towards the School's strategic framework and optimising the interaction between programmes, specialist services and academic departments.
An important element of the role is to shape developments affecting programmes across three strategic transversal themes of the School: internationalisation, engagement with a corporate world, ethics, responsibility and sustainability, in close partnership with our academic leads.
The post holder will also work closely with respective colleagues to influence and inform the development of School policies and ensure collaborative partnerships are effectively managed and appropriately governed. The post holder will provide student support including resolving queries and providing information on academic and welfare related issues, making referrals to other staff, teams and services where appropriate, escalating more specialist and complex queries or issues, as required.
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