If you want to put your skills to use leading a team of trainers that ultimately have a positive impact on the lives of people and communities – you belong at Bromford.
As a training lead, your role is to lead a team of trainers to provide an engaging and successful learning experience for our colleagues. The learning will focus on developing the competence of our colleagues, ensuring they have the knowledge, skills and behaviours to thrive in their roles, delivering a first-class service to their customer. We want our colleagues to be motivated to complete their learning in good time and actively seeking more from us, creating a learning culture that is colleague led.
It’s an exciting time to be joining the people development team with plenty of opportunities in this role for you to shape and develop the learning offer for our colleagues, ensuring they have the right knowledge, skills and behaviours to thrive in their roles. You will be able to bring creativity and influence to support the development of a learning culture that is colleague led.
You will lead your team of trainers to deliver online and face-to-face learning for subject areas such as coaching, working with customer skills, and deliver these sessions (where required) yourself. You will be a fantastic coach, able to offer coaching training as well as 121 coaching for colleagues. You will design and oversee the induction of colleagues, ensuring our DNA is fully embedded, working with leaders in the business to establish training needs, creating an annual prospectus of learning. You need to evaluate training, implementing improvements accordingly, and offer support to the learning experience manager to design, develop and source exciting learning content for technical competency frameworks.
You will work in collaboration with the training lead (operations) to ensure tracking, KPI’s and reporting, and covering the role in their absence. You will review, improve and develop the additional digital content used by trainers to ensure these are highly engaging for colleagues and deliver on learning outcomes; including podcasts, videos and webinars.
As a training lead, we are looking for:
- Strong learning and development professional – experience of leading an operational L&D service
- A recognised qualification in L&D – desirable
- Experience of delivering learning events to a high quality in a variety of different formats (including classroom and online)
- Excellent verbal and written communication skills, with the ability to communicate effectively and build relationships
- Experience of leading a team
- Excellent facilitation skills, taking a coaching approach
- Ability to create a learning agenda and encourage a learning culture
- Resilience, be comfortable working within a constantly changing environment
- UK driving licence and access to your own vehicle
- A commitment to our DNA and be a great ambassador for Bromford.
If you have experience in positions such as training lead, training manager, training team leader, training team manager, training and development team leader, learning and development advisor, amongst others, we would love to hear from you.
A place to be you!
Being able to express yourself at work helps you connect with people and gives you the freedom to perform better at your job. We believe diversity helps drive success, so we want to build a culture where all our differences are celebrated. Everybody should feel that they belong and are able to bring their true, authentic selves to work. We want an organisation that reflects the communities and the people that we serve and if we can achieve this, we know that we will create an environment where everyone is included and can thrive.
Closing date for applications is 29th April
If this sounds like you, you’ll feel right at home here. At Bromford we give both customers and colleagues the opportunity to realise their potential. In our team you’ll do incredible work and be rewarded for doing so. Not just in the smiling faces of the thriving communities that you help build, but in the trust, support, training, success and friendship you’ll find in our team.
If you can be bold, be honest, be you and be brilliant… you belong at Bromford. Apply now.
In addition to a competitive salary, we will offer you a fantastic benefits package. This includes; 27 days holiday (plus statutory bank holidays); a choice of defined benefit and defined contribution pension schemes; trust-based flexible working, and a £500 personal allowance to spend on your choice of things like private medical cover, dental treatment and gym membership. Visit our website to see the full list.
Bromford Housing Group is committed to recruiting with care and safeguarding employees and customers, as a result we will carry out pre-employment checks. The nature of these checks will vary according to the role applied for, and may include details of current/previous employment, unspent criminal convictions, education and proof of relevant qualifications. We will also be asking for references for everyone who is offered employment with us which must cover the last two years. In addition to this, all employees will be asked for evidence of their right to live and work in the UK - further information is available on the UK Government website.
We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.