Sales Support Coordinator Apprentice

Job details
Posting date: 16 April 2021
Salary: £19,209 per year
Hours: Full time
Closing date: 16 May 2021
Location: S40 2TZ
Company: Lifetime Training
Job type: Apprenticeship
Job reference: VA/203269-378532

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This role sits in our commercial team which is responsible for ensuring that orders are processed and delivered in accordance with the customers' requirements.

The role holder will exhibit a strong passion for customer service and be keen to develop their skills to progress within the team.

Day to day responsibilities:

- Ensure that quote requests are processed in an accurate and timely manner

- Provide a customer interface for the business by telephone, fax, E mail, post and face to face ensuring the communication flow is smooth and efficient.

- Ensure that customer enquiries and queries are progressed and answered in a timely and professional manner.

- Establish good relationships with customers, both internal and external to assist the business in achieving its goals and objectives Ensure that sales orders a processed in an accurate and timely manner

Alongside your day to day training at Wolseley you will be working towards your Customer Service Practitioner Apprenticeship Level 2 over the course of 15 months. This will involve a blended social learning experience, delivered on a 121 basis in your work place by one of our expert trainers every 4-6 weeks via face to face visits or remotely over telephone or Skype.

The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills and behaviours.

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