LHA Property Services Administrative Assistant

Job details
Posting date: 15 April 2021
Salary: £18,644.00 to £20,429.00 per year
Hours: Full time
Closing date: 15 May 2021
Location: Fort William
Company: HIJOBS
Job type: Permanent
Job reference: 185566

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LHA Property Services is looking to recruit an experienced administrative assistant to provide support within our Works Planning Team.

This is an exciting opportunity, for a bright and motivated individual who enjoys working with the public.

  • To assist with the efficient and effective delivery of day to day, cyclical and planned maintenance services in respect of all the Association’s properties.
  • To assist in handling repair and maintenance requests from tenants.
  • To assist in scheduling and monitoring appointments on the works scheduling system.
  • To assist with the effective communication with all tenants and sharing owners with regard to the provision of day to day, cyclical and planned maintenance services.
  • To assist with the management of personnel in accordance with corporate policies including but not limited to Health and Safety, Training and Attendance and Absence management.
  • To prepare and/or issue general model letters for tenant related matters.
  • To assist in the completion and recording of customer satisfaction surveys for the Association’s work and activities.
  • To record complaints on the SDM Complaints Module to enable responsive and positive outcomes for our customers.
  • To assist in the collation of performance information for monthly, quarterly and annual returns.

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