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Community Care Worker/ Night Worker and Salaried Relief Worker

Job details
Posting date: 15 April 2021
Salary: £8.91 to £11.00 per hour
Hours: Full time
Closing date: 15 May 2021
Location: Barry, The Vale of Glamorgan
Company: Barry Jobcentre
Job type: Permanent
Job reference: JCP 7

Apply for this job

To apply please contact us on:

01446 735656

Summary

Posted by Barry JCP on behalf of employer

JOB DESCRIPTION – DOMICILIARY CARE AND SUPPORT WORKER

Job Title Domiciliary Care and Support Worker
Answerable to Supervisory team, Care Manager, Responsible Individual

Job Purpose To support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life and maximum independence. Providing care and support is both a challenging and rewarding experience. You will mostly work alone with the customer in their home. Compassion, good communication skills and a calm and caring manner are essential for this important role in our company.
Care and support provided should be safe, non-discriminatory and centred on the individual needs and wishes. The customer’s choices should be taken into account and dignity promoted at all times.

Area of Responsibility Since you may be the only person the customer sees over a period of time, it is therefore essential to report any changes or causes for concern to your line manager promptly. You need to be clear about when to seek help and advice in order to keep customers safe and promote their well-being.

Main Activities • All aspects of personal care
o Showering and bathing
o Dressing and grooming
o Toilet assistance and continence care
o Teeth and dentures
• Taking medicines (within strict organisational guidelines.)
o Encouraging, reminding; assisting and giving medicines
o Ordering and collecting prescriptions
o Returning unwanted medicines to the pharmacy for safe disposal
• Eating and drinking
o Helping the customer to plan what to eat and drink
o Gentle encouragement and help to eat and drink well
o Shopping, preparing and serving food and drinks
o Clearing the table, washing up and keeping the kitchen area clean and tidy;
o Agreeing with the customer how to store food safely and dispose of out of date produce
• Safely using aids and personal equipment in a manner that respects the dignity of customers. For example
o Standing and walking frames
o Wheelchairs, manual and electric hoists
o Sliding sheets and moving boards
o Hearing aids and other physical aids
• Housework
o Washing floors, vacuuming and sweeping
o Laundry and ironing, making beds and changing the linen
o Dusting and general tidying
• Social and physical activities or mental stimulation such as
o Answering the door and greeting visitors
o Answering emergency bells and the telephone
o Writing cards and letters or emails
o Taking a customer out shopping, to see their friends or to other activities
o Hobbies and recreations such as reading, photo albums, games, etc
• Supporting a customer through temporary and terminal illness, including
o End of life care
o Hospital appointments
o Liaising with community health support and families
• Record and report all relevant customer information including
o The care and support that you provide and assistance with medicines
o Changes to a customer’s condition or other concerns
o Faulty equipment or hazards in the home
o Response to emergencies, accidents and incidents
o Safeguarding matters
o Contact with families or carers and other professionals
o Other matters as required by All Care procedures
• Keep all information about customers and their families secure and confidential
• Adhere to all company policies in respect of recording, reporting and communicating including call monitoring requirements
• Take part in staff and customer meetings
• Attend training activities and appraisal and development meetings
Essential criteria
Personal attributes
• Caring and compassionate
• Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Commitment to non-discriminatory care practice
• Good hygiene practice, including personal hygiene, and a smart appearance
• Self-motivated and keen to learn
• Excellent time keeper and reliable
• Willing to seek guidance when needed and follow instructions
• Possess a level of fitness to meet the physical demands of the job

Knowledge and understanding
• General understanding of the needs of people who require care and support
• Respect for the rights of our customers. Understanding the importance of giving the best possible care and support centred on the individual needs and wishes of each customer
• Understanding of why confidentiality is important and what this means as a care worker

Experience and skills
• Ability to listen, communicate clearly and build positive working relationships with customers, their families, All Care Management and colleagues along with other social and health care professionals
• Good organisational skills, so customers receive the services they expect
• Ability to use own initiative and work alone or as part of a team especially in an emergency
• Ability to keep written records in clear English about the care and support given to each customer, including help with medicines
• Numerical skills to support customers in managing their money and buying shopping or paying bills when requested to do so
• Ability and willingness to follow All Care’s policies, procedures and instructions

Apply for this job

To apply please contact us on:

01446 735656