Job Title: Barista
Reports to: Store Manager
To display pride in your Costa by confidently delivering the perfect sip of coffee to every customers with a genuine smile.
Essential: Experience of having worked as part of a team.
Desirable: Experience of having worked in a customer facing environment.
Skills and qualities:
Essential: Friendly and approachable.
Ability to communicate and work confidently as part of a team.
Flexible, and willing to exceed expectations to deliver fantastic end results.
Carers about the product, team and customers; and treats others the way they would want to be treated
Delivers great coffee with genuine style.
Open and honest with an enthusiastic willingness to learn.
Reliable and committed.
Ability to use initiative, and work without close supervision.
Proud to wear the Costa uniform, presenting a professional image at all times.
Arrive for your shift on time, with a positive can do attitude.
Ability to multi task and perform varying duties throughout the store.
Takes a genuine interest in the business.
To complete and pass any company provided training required for the role.
To attend team meetings as required
To deliver the highest levels of customer service that encourages positive customer feedback and sales.
To maintain standards of health, safety and cleanliness across the store in line with the cleaning schedules.
To be knowledgeable and confident about all produces demonstrated by advising customers and answering queries.
To produce and prepare all products in line with brand excellence standards.
Safely and accurately maintain stock.
To drive sales by replenishment of display / fridges in line with the provided guidelines and procedures.
To operate the till in line with cash handling procedures.
To attend work in accordance with your designated shifts.
Proud member of the Disability Confident employer scheme
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident