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Retail and Spa Assistant

Job details
Posting date: 13 April 2021
Salary: £21,000 to £21,000 per year
Hours: Full time
Closing date: 13 May 2021
Location: Kingham, Chipping Norton
Company: Jobs in Beauty
Job type: Permanent
Job reference:

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Summary

We are looking for a professional and passionate Retail Spa Assistant to host and represent the Bamford brand to the highest standard.

Full time, 40 hours a week, including weekends.

Spa opening hours are 8am-8pm.

Competitive salary, plus a target related commission.

THE OPPORTUNITY:

We will train and develop you every step of the way to be the best that you can be with the opportunity to build your career with us.

You will be responsible for meeting and greeting our guests on arrival to the Spa ensuring that they are made to feel welcome, comfortable and delivering an extraordinary level of customer service.

The goal is to provide high class retail experience whilst working as a team to increase company growth and revenue through sales maximisation. This a dual role so you will also be overseeing the Spa Caf area and serving our dining guests.

MAIN RESPONSIBILITIES:

Hosting customers in both areas, greeting all customers, building rapport by advising and recommending with in-depth knowledge on both Bamford products and our healthy organic Caf menu.
As a Sales Associate your duties will also include advising our customers on our beautiful clothing range, bath and body and homeware, gift wrapping and processing payments.
Actively involved in the receiving of deliveries and merchandising the store to the highest standard.
Stock and retail inventory management, stock transfers across sites and liaising with head office requests to support warehouse and orders.
Supporting to drive the spa s retail sales and revenue to achieve spa targets and personal commission.
Hosting and monitoring the open plan dining section of the cafe, estimating dining times for guests and ensuring that guests needs are met at all times.
Ensuring tables and the caf area is kept clean and tidy meeting the Spas cleanliness and hygiene standards whilst working diligently to achieve outstanding customer service.
Confidently and professionally addressing and resolving customers queries in a timely manner and escalating to management if necessary.
Maintaining an in-depth knowledge of our Bamford products and menu items to provide concise advice and recommendations.

ABOUT US

Our beautiful serene Bamford Wellness Spa offers a selection of carefully curated treatments, mind and movement classes, each devoted to relaxing, restoring and nurturing your well-being in a gentle holistic way.

We work with the most amazing practitioners and teachers offering a wide range of Yoga, Pilates, Sound Healing and Work outs classes from our beautiful studios.
Our tranquil retail space offers beautifully considered clothing, bath and body and homeware and our healthy organic Orchard caf allows guests to relax and unwind and sample our menu created by our in-house nutritional chef with a focus on wholegrain, fresh, organic, balanced, local and seasonal foods.

BENEFITS INCLUDE:

We provide all our employees with in-depth training and knowledge to help provide our guests with outstanding customer service and a unique experience.

ABOUT YOU: REQUIREMENTS

Experience of luxury retail and hospitality would be an advantage
A track record of over-achieving sales targets.
Natural multi-tasker with a can-do, flexible attitude & positive energy
Excellent communication skills are key to this role
A natural team player who can bring inspiration and creativity
Your professionalism and attitude will reflect the brand.
Flexibility and able to work weekends.
Proficiency in English
Friendly, helpful, confident and engaging personality

WE OFFER:

Competitive salary
Career progression
Up to 28 days holiday (incl. bank holiday)
50% staff lunch discount (at local Daylesford store)
30% Daylesford and Bamford discount
60% off Bamford skincare products
Two studio classes free every month
One Bamford treatment every quarter
Refer a friend (recruitment) scheme up to £1000!
Stakeholder pension scheme
Subsidised private medical insurance
Uniform provided plus footwear allowance.

If you would like to be part of our truly unique business we would love to hear from you.

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