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Customer Booking Agent - Part Time

Job details
Posting date: 12 April 2021
Salary: £6,348 to £8,500 per year, pro rata
Additional salary information: Bonus
Hours: Part time
Closing date: 12 May 2021
Location: NE12 8BU
Company: Greenbean
Job type: Permanent
Job reference:

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Summary

IMMEDIATE START

Salary: £6,348.16 pa + BONUS (OTE £8,500)

Working Hours: 14 hours per week (weekends only)

Shift Pattern: Saturday and Sunday

Our client is looking for customer focused individuals to join their team at the Quorum business park. This role would be ideal for candidates looking for part time weekend work and an immediate start date.

Duties & Responsibilities

·Booking free DEMO appointments for consultants

·Creating prospects in the system

·Taking inbound and outbound calls

·Data capture and recorded in the system

·Responding to pre-sale customer queries as well as supporting internally (sales consultants, etc.) about the products/services we offer

·Liaising internally with various departments to finalize the booking process as well as contracts

Essential

·Experience in providing excellent customer service.

·Customer oriented, genuinely passionate about customers' security and safety.

·A polite, friendly and informative telephone manner.

·Accurate data capture and typing skills.

·Excellent communication skills with problem solving aptitude.

·Competent IT and Microsoft Office skills.

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