Weekend Housing Concierge Waking Nights

Job details
Posting date: 09 April 2021
Salary: £18,576 per year
Additional salary information: £18,576
Hours: Full time
Closing date: 09 May 2021
Location: Southend on Sea (Hastings Road), SS1 2DR
Company: Home Group Limited
Job type: Permanent
Job reference: 21513

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Weekend Housing Concierge Waking Nights

Essex Southend on Sea

Permanent, Part Time (16 hpw)

Spot Salary of £18,576 pa, pro rata

£9.50 per hour if you’d prefer to work on our bank on a casual basis

plus, brilliant benefits

Enabling our customers to live safely. That’s when it hits home!

We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers who have offending history and at risk of reoffending.

The Rosemead property is supported accommodation for 10 customers and a further 5 bed spaces at our move on house in Wimborne Road. The property is situated in walking distance to sunny Southend sea front and the main high street. The property is a well-maintained Victorian House with a large back garden where we have 7 hens and 2 rabbits which are part of our garden project which all staff and customer get involved with.

We help our customers address their offending behaviour to become independent and move back into the community.

Customer quote

“Having Chickens on the service has helped my mental health, I like listening to them chatting”

About our team

You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’. Our manager is Alison who has managed the service for 8 years.

There are 7 of us in the team and we don’t just love to support our customers, we’re there for each other too! Ian is our Support Coordinator and has been with the for service for 6 years and he enjoys Kravs.

Larissa is our Support Worker and has been with the service for 5 years and she is into food and exotic travel. Jon has been with us for 2 years and is our Support Worker and he spends time in the garden with the hens. Tyna is our part time Support Worker and has been with us for 3 years and she loves travel and the natural world. Jose is our full time Housing Concierge and loves food and fitness.

Working hours

You’ll work Weekends 21.00pm – 5am or 22.00pm – 6am.


Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

About you

As our Housing Concierge you’ll play a really important role in supporting the smooth running of our services. You will ensure the safety and securing of our buildings and of our customers, and make sure we get on with our neighbours!

You’ll get involved in lots of different activities which will include monitoring CCTV, regularly patrolling the premises, monitoring visitors to and from the building and ensuring tenancy conditions and service rules are adhered to. As our housing support Concierge, you’ll also provide out of hours cover being the first point of contact for our clients during the night and at times we’ll also need you to do some general cleaning duties too.

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative.

If you’re not the biggest fan of technology, that’s not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However, we’re glad to support you, if you need help.

It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?

If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Concierge job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

During Covid

We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

You’re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!


Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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