Waking Nights Housing Concierge
River view, Kendal
Full time and Part time roles available
Salary £18,200 pa (pro rata)
£9.31 per hour if you’d prefer to work on our bank on a casual basis
Plus, brilliant benefits!
Enabling our customers to live safely. That’s when it hits home!
We have a fabulous opportunity for you to join our awesome team. We are launching a brand-new service at River View, Kendal in partnership with South Lakes District Council. You’ll be working with customers with a variety of support needs; from mental health, ex-offenders and other vulnerable adults with the aim of ensuring sustainable tenancies for those who have been homeless or at risk of homelessness.
As our Housing Concierge you’ll play a really important role in supporting the smooth running of our service. You’ll make sure that our buildings and customers are safe and secure, and that we get on with our neighbours!
You’ll get involved in lots of different activities which will include monitoring CCTV, regularly patrolling the premises, monitoring visitors to and from the building and ensuring tenancy conditions and service rules are adhered to. You’ll also be our first point of contact for customers during the night and at times we’ll also need you to do some general cleaning duties too.
You’ll be tenacious, caring and want to make a difference to a person’s life.
About our team
You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’. You will be working with a fantastic team of support workers; coordinators and will be led by our Senior Client Service Manager.
We provide 24-hour support to our customers each day and every day. In this role you’ll work during the twilight hours doing waking nights. You’ll normally work between the core hours of 8pm to 8am. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative.
It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.
Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Concierge job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.
Be yourself at Home
Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work!
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Proud member of the Disability Confident employer scheme
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident