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General Manager

Job details
Posting date: 29 October 2020
Hours: Full time
Closing date: 28 November 2020
Location: SW9 9JF
Company: Blue Octopus Recruitment Limited
Job type: Permanent
Job reference: FPGA102823

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Summary

Glassyard, our accommodation scheme in Stockwell is now looking for an General Manager to join their small team.

As an Accommodation Manager, you will be responsible for the day-to-day running of the site which will include collecting the rent and ensuring the building is a safe and great place to live. This is a hands-on role which will require you to be able to balance the serious aspects of the role whilst providing a social and fun atmosphere – a community feel where students want to live and work.

So, if you are an Assistant Accommodation Manager or senior site-based Customer Service Manager who is looking for the next step in your career, then this could be the perfect opportunity for you!

Health & Safety

Ensure all statutory testing is completed on time and recorded as appropriate, ensuring the property fully complies with all relevant legislation.
Ensure any H&S issues are investigated, taking appropriate action as necessary.
Regular review risk assessments to ensure sufficient, updating as necessary.
Budget Control

Responsibility for drafting the annual budget setting process ensuring costs are obtained to provide an accurate forecast of expenditure for the academic year.
Accountable for maintaining expenditure in line with the approved budget.
Monthly review of expenditure against budget, ensuring commentary is provided for significant variances.
Rental Collection

Collection of rents on time, using approved methods.
Building Management

Compile management information reports for presentation to senior management.
Maintain compliance with ANUK code of standards.
Ensure building is presented in a clean and tidy manner at all times.
Assessing and organise prompt completion of repairs using in-house staff and contractor.
Successful completion of termly inspections and the annual deep cleaning process.
Customer Service

Respond to customer and client enquiries in a prompt and courteous manner with the aim to resolve first time and to the customers satisfaction.
Produce a social event diary to enhance the customer experience while utilising social media platforms.
Build and maintain close relationships with local business’s, key stakeholders and statutory bodies.
Personal Standards

Ability to adapt style to communicate with clients, universities, student and colleagues.
Ability to remain calm and professional in difficult situations.
Good standard of written and verbal communication skills.
Good Organisational skills and management of own workload
About Us

Part of The Watkins Jones Group, Fresh Property Group is a leading third-party manager of purpose-built residential accommodation. We work with developers, investors and universities to turn great buildings into great places to live.

Why Join Us?

In return for your hard work and dedication, we can offer you some extensive benefits which include; an annual bonus of up to £1,500 (qualifying criteria apply), 25 days annual leave plus bank holidays (increasing to 28 days with service), death in service benefit, pension scheme with 2% employer contributions, season ticket loan, cycle to work scheme and Perkbox.

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