Service Engineer - Security

Job details
Posting date: 29 October 2020
Salary: £34,000 to £38,000 per year
Hours: Full time
Closing date: 28 November 2020
Location: sw7 4ej
Company: RSD Recruitment
Job type: Permanent
Job reference: ASSELDN-21431

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Role: Service Engineer – Security, CCTV, Access Control

Area: London and surrounding areas

Salary: £34,000 - £36,000

Our client is one of the UK’s leading Security Solutions companies, they are setting the standard for electronic security and customer service.

We are on the hunt for a Service Engineer based in Gloucester or the surrounding areas, you will play a crucial role and being an ambassador for the business and their outstanding reputation.

The role purpose is to carry out all service-related tasks within the client portfolio ensuring all systems are operating to the standards and specification of which they were installed and maintaining a high-level service delivery and client satisfaction in both the service area and any campus sites within the area.

What to Expect:

• Attending Reactive Callouts for System Faults
• Planned Maintenance on CCTV, Access Control

• To maintain high levels of client service with clients in order to secure repeat business and new opportunities through recommendation.
• To carry out site surveys, client risk analysis and health & safety risk assessments to enable the company to provide a professional and cost-efficient service.
• To comply with the companies Quality Management System.
• To comply with the requirements of the HASAW etc. Act 1974 and the current CDM regulations.
• Present a professional image of the company when liaising with clients / stakeholders.
• Develop effective working relationships with the decision makers of clients.
• Responsible for client satisfaction.

What we are looking for:

• Minimum of 5 years’ experience with technical security engineering/design/sales
• Previous security and fire technical experience, across all disciplines.
• Intruder including signalling and UDL configuration

o Access Control

o Industry standard systems

o CEM experience preferable


o Analogue

o IP

o Milestone experience required

o Fire knowledge would be beneficial

• High Level of understanding of security and fire related standards
• Good working knowledge of Health and Safety regulations inclusive of CDM.
• Knowledge of Networking, Infrastructure and Hardware (CCTV, Access Control Applications)
• Specific product set in Access Control which is critical to the individual areas for the key customer campuses (CEM in the North and Salto in the South)
• Ability to carry out a technical survey

What we have to offer:

• Competitive salary - £34,000 - £36,000
• Pension
• Employee Benefits
• Van
• PDA/Laptop/Phone
• Progression and Training opportunities

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