Business Analyst

Job details
Posting date: 20 July 2020
Salary: £40,644 to £45,914 per year
Hours: Full time
Closing date: 09 August 2020
Location: Croydon, London
Company: Government Recruitment Service
Job type: Permanent
Job reference: 61002

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A Business Analyst will lead on analysis for small to medium sized projects and will also be part of a team of analysts on larger, more complex projects, leading on specific epics/high level requirements. You will make sure outcomes are aligned with the service vision and business strategy by connecting the current and future business models and delivering towards achieving the business architecture strategy. You will also be involved in supporting and informing product iteration, evolution and optimisation.

You will build and manage effective stakeholder relationships internally and externally. You will challenge constructively and act as a critical voice to stakeholders and delivery colleagues in order to achieve solutions that are fit for purpose.

You will work independently and/or as part of a team and will have a good understanding of your own work area. You will help to advance the Business Analysis community through sharing of best practice and mentoring others.

Your main day to day responsibilities will include:

• Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions, advising on data available across government and beyond and how it can be accessed and used

• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs

• Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format, including incorporating API restrictions and capabilities

• Preparing business rules and/or API documentation to reflect functionality

• Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team

• Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions

• Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested

• Modelling processes/procedures using established techniques with understanding of their purpose and importance

• Production of periodic performance measures to inform stakeholders and drive discussion around the required service

Other day to day activities

You will also be expected to carry out the following day to day activities:

• Contributing towards the development of Business Analysis practice and standards, sharing knowledge with other Business Analysts

• Supporting business process testing, through development of scenario-based acceptance criteria and BDD (behaviour driven development) to support automated testing. Occasionally this may also mean executing detailed test scripts and promoting the role benefits of testing and how it works

• Potential civil service line management responsibilities for lower grade Business Analysts

Essential Skills

You’ll have a demonstrable passion for Business Analysis, with the following skills or experience in:

• Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team’s plans and objectives are achieved

• Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion

• Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team’s behalf

• Being adaptable in shifting and uncertain environments

• Communicating in a variety of methods, applying the appropriate methods to each scenario/audience

The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework) Here

Please see below for the relevant skills required for your role:

Change and Transformation

• Business Change Management

- Business Analysis (BUAN) – Level 4

- Business Modelling (BSMO) – Level 3

- Requirements Definition and Management (REQM) – Level 4

Relationships and Engagement

• Stakeholder Management

- Relationship Management (RLMT) – Level 4

Desirable Skills

Ideally you will also have the following skills or some experience in:

• Working in the delivery of technology-based projects

• Stakeholder consensus building across organisational boundaries

• Responsibility for developing your own skills by being an active member of the team and department

• Promote the importance of evidence-based design or analysis
• BCS International Diploma in Business Analysis or equivalent, relevant experience.

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