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Social Prescribing Link Worker

Job details
Posting date: 25 June 2020
Salary: £11.88 per hour
Hours: Part time
Closing date: 10 July 2020
Location: Brecon, Powys
Company: Brecon and District Mind
Job type: Temporary
Job reference: SPLW1

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Summary

The Link Worker will support the delivery of the social prescribing research project in the Brecon and District area. They will meet clients referred by primary care and help them to access more appropriate services and support like welfare services, well-being activities, non-clinical interventions such as mindfulness and stress control, or peer support groups. The focus will be on empowering the client to make their own choices and to set personal goals. The Link Worker will need to build good relationships with their local primary care teams, as well as develop an in-depth knowledge of local services and activities.
As this is a research project, the Link Worker will support the collection of client information so that the effectiveness of the service can be evaluated. The link worker will also be involved in the design phase, working collaboratively with other Link Workers, Mind Cymru and other partners to complete detailed mapping work of services and referral pathways in your locality to inform the final model.
The Link Worker will be expected to travel between local sites on a regular basis and to attend occasional national project meetings across Wales as required.

Main duties

1. Create a safe and trusting environment for clients.
2. Work with clients to help them identify their support needs and link them with local services/activities that could meet those needs.
3. Use various techniques to assess clients’ needs such as the ‘What Matters’ approach and motivational interviewing.
4. Help and empower clients to complete goal setting exercises.
5. Support clients to access services through various mechanisms such as coaching, making onward referrals, providing information or arranging for peer support and assistance.
6. Work with clients to review progress and adjust plans as required.
7. Build strong relationships with local primary care team.
8. Receive referrals from primary care team and manage own schedule of client appointments, including initial meetings and client follow-ups.
9. Develop and maintain a comprehensive menu of local services and activities and identify local gaps in service provision.
10. Build relationships with local service providers for the purpose of maintaining up-to-date knowledge of local service offers and waiting times.
11. During the design phase, input in to the development of the service model and evaluation.
12. Assist clients to complete evaluation surveys.
13. Ensure that all monitoring, reporting and evaluation forms are completed on time and accurately and are securely stored in accordance with local GDPR requirements.
14. Support all project evaluation activities as required.
15. Regularly report to line-manager and project team on progress of service.
16. Work across multiple local sites as required.
17. Attend national project meetings in various locations across Wales.
18. Participate in wider Brecon and District Mind’s team meetings and supervision.
19. Deliver well-being activities to groups if required.
20. Support development and coordination of volunteers.
21. Work flexibly.
22. To work evenings/weekends as required.

Person specification

ESSENTIAL

Experience
• Two years of experience of working with clients with a range of mental health issues, or within health and social care.
• Experience of being a key worker/project worker or similar.
• Experience of working on partnership projects that span multiple agencies.
• Experience of data collection for the purposes of supporting evaluation and or research, or a commitment to doing so.
• Experience using techniques such as motivational interviewing and/or active listening.

Skills
• Strong empathy skills.
• IT literate, including word, excel and email.
• Able to network and build strong working relationships.
• Able to communicate with people of various backgrounds and abilities.
• Excellent organisation skills.
• A team player.
• Able to work under own initiative without supervision.
• Flexible.

Knowledge and Understanding
• Knowledge of local community services and activities in Brecon and District area.
• Understand and value the need to collect data to evaluate the effectiveness of services for users.
• Working knowledge of primary care.

Other
• Willing to allow an enhanced DBS check.
• Own car or access to transport to multiple sites.
• Shares the values of Brecon and District Mind.
• Flexibility, and willingness to attend national meetings on a bimonthly basis, which may require occasional changes to work hours to enable all Link Workers to meet together.

DESIRABLE

• Experience of working in a primary care setting.
• Qualification in health or social care.
• Ability to speak Welsh.
• Experience delivering well-being activities in a group setting.
• Lived experience of mental health problems and/or receiving mental health support from local community services.

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