Clinical Assistant Urgent Care Hub | Somerset Partnership NHS Foundation Trust

Job details
Posting date: 27 January 2020
Salary: Not specified
Additional salary information: £21,089 - £23,761
Hours: Full time
Closing date: 26 February 2020
Location: Taunton, TA2 7PQ
Company: Somerset Parnertship NHS Foundation Trust
Job type: Permanent
Job reference: 2252711/184-CYGEN131

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Clinical Assistants work as part of the wider health and social care team and have direct contact with patients, service users or clients providing high quality and compassionate care.

We are looking for a clinical assistant to join the developing acute mental health Urgent Care Hub, to support the Teams expanding role in older person’s mental health services. The Urgent Care Hub currently operates 9-5 Monday to Friday and you will be working alongside a Clinical lead. If you are currently working at a Band 4 and looking to extend your skills or looking for career development then this post might be for you.

The hub is part of the Home Treatment Service and its role is to support admissions and discharges from the older adult’s functional ward and provide a clear pathway throughout the patient journey. The older person’s functional ward is based in Taunton but accepts admissions from all over Somerset.

The hub accepts all requests for admission to hospital, discusses the role and expectations of the admission before identifying the most appropriate bed for the patient. The team is in daily liaison with all wards, home treatment teams and other agencies to ensure that potential barriers or delays to discharge are kept to a minimum. Our aim is to ensure that patients will have a reduced length of stay leading to lower bed occupancy levels and ensuring that patients receive ongoing care within the community setting.

This new role will aim to further establish the role of the Urgent Care Hub within the older person’s wards/ Teams. We are looking for someone who is motivated with a “can do” and flexible attitude. We envisage the post older working closely with the older person inpatient teams, older person CMHS and the social care teams to identify and work towards reducing barriers to patient discharge from the older persons wards. This may include working alongside HTT and/or ward staff or acting individually when assessed as appropriate. Although the role would be mainly focused on older persons services the applicant should be flexible and able to assist the wider team working across all inpatient wards / HTTs where required.

The post holder will have excellent communication skills and be confident in using the telephone. There will be regular contact with the clinical lead, however there will be times when the post holder will be required to work independently, taking calls and accepting admissions to our wards. Clear guidance will be provided to support this.

Team members must have excellent interpersonal, communication and organisation skills. They must be flexible, creative and responsive to manage the changing needs of the service which will be challenging at times. There are clearly defined escalation pathways for support from senior managers and clinicians to resolve clinical issues in a timely manner.

This advert closes on Thursday 6 Feb 2020

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