Service Coordinator

Job details
Posting date: 24 January 2020
Salary: £20,000 to £22,000 per year
Hours: Full time
Closing date: 23 February 2020
Location: WA2 8TS
Company: Luton Bennett
Job type: Permanent
Job reference: CC1070-10522

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Service Coordinator

£20,000 to £22,000 + 20 Days Holiday + Bank Holidays + Christmas Shut Down + Pension


Service Coordinator required for an established business who work within the plant industry. The company are looking for an additional member of the office team to help them manage their workload.

The successful candidate can come from a service coordinator, admin or customer service background. The key requirements are excellent communication skills, strong IT literacy and having excellent attention to detail. Those with experience of working within a technical environment will be at a strong advantage.

The role itself is situation within a friendly office team at one of the companies 3 depots. The role with involve working closely with the engineering team and scheduling in customer repairs. You will be accountable for checking warranty documentation and dealing with suppliers. You will manage and process invoices, take payments and keep customers informed on the status of their repair until goods leave the depot. The company have their own in house software that they will train you on.

This is an excellent opportunity to work for a growing organization where you will enjoy a varied work load and an excellent working environment.

The role:

* Speak with customers and log their requirements
* Coordinating the repair of damaged plant equipment
* Process invoices and taking payments
* Liaise between customer, engineers
* Days role 8am to 5pm Monday to Friday

The person:

* Service Coordinator, Customer Service or Administration background
* Excellent IT and communication skills

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