Network Engineer Apprentice

Job details
Posting date: 15 October 2019
Salary: £533.88 per week
Additional salary information: Monday to Friday office hours TBC
Hours: Full time
Closing date: 14 November 2019
Location: Croydon, London, CR9 2BY
Company: Croydon college
Job type: Apprenticeship
Job reference: VAC-00618

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Vacancy description

Home Office is looking for individuals with an enquiring mind who care about the detail and have a passion for Digital, Data and Technology (DDaT). You do not need related qualifications or previous experience – we are particularly interested in your enthusiasm, your mindset and your potential.

With responsibility for policing and counter-terrorism, citizenship and passports, borders and immigration, Home Office is delivering some of the most ground- breaking technology programmes in government, making a real difference to citizens’ lives. These challenging areas can rapidly change in the global environment we work in, making us one of the most exciting and stimulating government departments in which to work. Combine this with digitalised data and new technologies, and no wonder no two days are ever the same.

Digital Data and Technology (DDaT) enables the Home Office to keep citizens safe and the country secure, as well as at the front line of making the Home Office a modern and capable department at a time of unprecedented global change.

We design, build and operate services that are critical in helping the department achieve its mission. You could be designing and building solutions to help people prove their identity or apply for visas, or working on the critical IT systems that support policing and counter terrorism, and help protect UK borders. Our success in this role depends on our ability to exploit the latest technologies to create leading-edge, world class solutions whilst ensuring they are secure and resilient.

This is an exciting time to work for the Home Office as we develop some of the most challenging and transformative technology projects the department has ever seen. You’ll have a chance to shape the future and support our goal to provide exceptional services for everyone.

Our work is guided by these fundamental principles:
• put user needs first
• delivery and outcomes over process
• make the most of openness: open standards, open source, open data and open markets.
We value everyone's skills and provide a creative and supportive environment to help you do your best work.

As an Apprentice Network Engineer, you will work as part of a team to build, configure, transition, administer and support network technologies and solutions by:

• Updating and maintaining technical documentation.
• Diagnosing and resolving network issues impacting Home Office users.
• Responding to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation.
• Monitoring resolution activities and progress updates to users.
• Assisting in investigating faults in networks and services, and on the implementation of appropriate solutions and preventative measures.

Training to be Provided

Completion of the Network Engineer Level 4 Standard. Level 2 English and Maths will need to be achieved, if not already, prior to taking the end point assessment.

Length of Apprenticeship

24 Months


Home Office - Croydon

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