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Tenancy Support Officer- Peterborough

Job details
Posting date: 23 September 2019
Salary: £19,202 per year
Hours: Full time
Closing date: 23 October 2019
Location: PE1 2RL
Company: Nacro
Job type: Contract
Job reference: CH364-287002

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Summary

Tenancy Support Officer



Job type - Full time/ Fixed Term Contract until Jan 2020

Salary - £19,202 per annum + Benefits

Hours - 35 hours per week (+ 5 hours paid lunch)

Location - Peterborough



Further to the provisions of the Equality Act 2010 and having regard to the nature and context of the posts, it is an occupational requirement for the successful candidate to be female.

We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.



Who we are looking for?

We are searching for a Tenancy Support Officer to cover the Peterborough area to provide intensive housing management support to vulnerable individuals and/or families. This will be with the intention of providing a successful and sustainable move on process and other measurable outcomes.



Duties and responsibilities include but are not limited to:

Managing tenure and the completion of tenure documentation including taking appropriate action in line with legal requirements and policy.
An understanding of Welfare reform and the impact it will have on the client group.
Being responsible for the whole life cycle of tenants going through the Nacro Housing Agency process; this will start at referral and all the way through to move on accommodation.
You’ll support users with managing their accommodation including home safety, reporting repairs, keeping their home clean, access with benefits, paying their rent as well as help when engaging with support services.
You’ll be required to attend multi agency meetings when required.

We are really looking for someone who has previously worked within a housing or support environment, looking to make a difference with our service users and ready to take on their next challenge.



A DBS check will be required for this role.



A full driving licence and own vehicle is needed to be successful in this role.



For a full job description please click here.



For a full person specification please click here.



For details of Nacro’s excellent benefits including 28 days annual leave (plus bank holidays) please click here.





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